On-Site Performance Manager

Morales Group, Inc

Lafayette (IN)

On-site

USD 60,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Health insurance – Medical, vision, dental and life plans

Disability Insurance – Short and long-term coverage

Paid Baby Bonding Time

Competitive PTO

401k Plan

Professional Development opportunities

16 Paid Volunteer Hours

Job summary

A prominent staffing company in Lafayette, Indiana, is seeking an On-Site Performance Manager (OSPM). This role involves liaising with clients, overseeing employee management, and streamlining HR processes. The ideal candidate should demonstrate strong communication skills, detail orientation, and a passion for building better futures. Responsibilities include maintaining client relations, tracking performance metrics, and ensuring compliance with client requirements. Full-time position with a pay range of $60,000.00 - $65,000.00 annually.

Qualifications

Experience in management is helpful but not required.
Knowledge of other languages is helpful but not required.

Responsibilities

Maintain good client relations by handling all customer service inquiries.
Conduct onsite check-ins and pre-employment tours as needed.
Manage the Morales Group employees assigned to the client.
Track various performance metrics to improve performance.

Skills

Strong communication skills

Detail oriented

Active listening skills

Education

High School Diploma

Higher Education preferred

Job description

6 days ago Be among the first 25 applicants

This range is provided by Morales Group, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

Direct message the job poster from Morales Group, Inc

Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client’s business agility, productivity and competitiveness. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net

Why Morales Group?

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together.

If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.

The Position:

The On‑Site Performance Manager (OSPM) will act as a liaison between client and Morales Group, Inc (MGI). On Site Performance Manager (OSPM) will effectively service the client by streamlining the Human Resource (HR) process and strive to achieve the mutual objectives of quality and continuous improvements. The responsibility of the On‑Site Performance Manager (OSPM) is to support the client needs as well as manage the employees assigned to the client. The On‑Site Performance Manager is responsible for ensuring that MGI is compliant in all areas pertaining to client requirements.

The Duties:

On‑Site Performance Manager

Maintain good client relations by handling all customer service inquiries, concerns, issues, and ensuring consistent quality
Conduct onsite check ins, be available before and after hours for escorting new starts on client premises
Conduct pre‑employment tours as needed, ensuring employees are fully aware of job duties and requirements prior to starting position
Manage the Morales Group, Inc. (MGI) employees
Track various performance metrics to measure and improve performance
Manage all daily account activity with regard to the on‑site client staffing needs
Define and develop all pre‑training technologies, prepare all employees through orientation for proper transition to assignment
Manage employee turnover and retention by pro‑actively addressing concerns
Complete on‑site incident/accident investigations and appropriate paperwork for all accidents and submit to HR within 24hrs; develop strategy to reduce Workers Compensation dollars
Regularly conduct Quarterly Business Reviews to ensure consistency and quality of service
Oversee time and attendance for all employees; including timekeeping system, reconciliation, and invoice comparison and payroll activities
Review all payroll reports prior to payroll run and submit to payroll by deadline
Prepare scheduled evaluations for contingent labor
Counsel site employees relative to attendance, productivity and overall job performance
Maintain attendance records, coordinate new starts and appropriate pre‑assignment paperwork (i.e. I‑9’s drug test templates, skill checks, etc.)
Use social/professional networking sites to identify candidates
Communicate current client needs to appropriate internal parties for execution and delivery from office to onsite location
Communicate future client needs to recruitment staff and managers as needed
Maintain Bullhorn data base for client and employee assignments
Conduct internal audits to ensure compliance with client screening requirements
Maintain outstanding communication/working relationships with all departments in the organization
Report all hazardous conditions/equipment to his/her manager immediately
Fulfill job responsibilities in accordance with the standards set out in the organization’s “Code of Business Conduct”, its policies/procedures, applicable federal/state laws, applicable professional standards, and code of ethics
Use independent judgment and discretion on behalf of the organization in the performance of these duties
Work cooperatively as a team member with co‑workers in all departments of the organization
Maintain excellent working relationship with co‑workers, clients, and employees
Have complete understanding of Morales Group Employee Benefit package and correctly inform employees; engage internal parties as required
Stay in direct contact with Client Leadership maintaining outstanding relationships
Utilize those relationships for planning, forecasting, and all service‑related delivery expectations
Responsible for reporting workplace injuries to safety team in a timely manner. Position also requires communication and follow‑up through of the entirety of a claim (from injury to return to work).
Act as a Morales Group Safety Ambassador for respective client. Duties include ongoing trainings, participating in monthly meetings with safety team, liaison between safety team and client, etc.
Perform other duties as assigned

The Qualities:

Experience in management is helpful but not required.
Knowledge of other languages is helpful but not required.
Strong communication skills and with great active listening skills.
Ability to be accurate, concise, and detail oriented.
Lives our core values daily of being humble, being courageous and being a light.
High School and Higher Education preferred

Morales Group Benefits:

Health insurance – Medical, vision, dental and life insurance plans available.
Disability Insurance – Short‑term and long‑term coverage.
Paid Baby Bonding Time – because family is important.
Competitive PTO
401k Plan - for saving for the future.
Professional Development – From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program – we believe in developing our team.
A culture of Giving Back – 16 Paid Volunteer Hours
Passport Program – we want to keep the team engaged in the culture we’ve built.

Shift: 2nd Shift 3:30pm - 11:30pm Monday - Friday

What we value:

Be Humble

Show up with no Ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Shine bright when there is darkness.

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority Level