On-site Performance Manager

Morales Group Staffing; Indianapolis (IN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k Plan

Paid PTO

Professional development

Job summary

Morales Group Staffing is seeking an On-Site Performance Manager in Indianapolis. The role serves as a liaison between the client and Morales Group, streamlining HR processes and ensuring quality. You will oversee Morales Group employees at the client site and drive continuous improvement initiatives.

The position demands strong communication, meticulous attention to detail, and the ability to manage daily staffing and payroll activities while maintaining compliance with client requirements.

Qualifications

• High School diploma or higher education preferred.
• Strong communication and active listening skills.
• Management experience is helpful but not required.
• Knowledge of other languages is helpful but not required.

Responsibilities

• Maintain good client relations by handling inquiries and ensuring quality.
• Conduct onsite check-ins and escort new starts on client premises.
• Manage Morales Group employees assigned to the client.
• Track performance metrics and drive improvements.
• Oversee timekeeping, payroll reviews and attendance records.
• Ensure compliance with client screening requirements.
• Report hazards and incidents to safety and HR.

Skills

Communication skills

Active listening

Management experience

Multilingual (helpful)

Education

High school diploma or higher

Job description

About Morales Group:Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client’s business agility, productivity and competitiveness. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.netWhy Morales Group?We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together.If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.The Position:The On-Site Performance Manager (OSPM) will act as a liaison between client and Morales Group, Inc (MGI). On Site Performance Manager (OSPM) will effectively service the client by streamlining the Human Resource (HR) process and strive to achieve the mutual objectives of quality and continuous improvements. The responsibility of the On-Site Performance Manager (OSPM) is to support the client needs as well as manage the employees assigned to the client. The On-Site Performance Manager is responsible for ensuring that MGI is compliant in all areas pertaining to client requirements.The Duties:On-Site Performance Manager:Maintain good client relations by handling all customer service inquiries, concerns, issues, and ensuring consistent qualityConduct onsite check ins, be available before and after hours for escorting new starts on client premisesConduct pre-employment tours as needed, ensuring employees are fully aware of job duties and requirements prior to starting positionManage the Morales Group, Inc. (MGI) employeesTrack various performance metrics to measure and improve performanceManage all daily account activity with regard to the on-site client staffing needsDefine and develop all pre-training technologies, prepare all employees through orientation for proper transition to assignmentManage employee turnover and retention by pro-actively addressing concernsComplete on-site incident/accident investigations and appropriate paperwork for all accidents and submit to HR within 24hrs; develop strategy to reduce Workers Compensation dollarsRegularly conduct Quarterly Business Reviews to ensure consistency and quality of serviceOversee time and attendance for all employees; including timekeeping system, reconciliation, and invoice comparison and payroll activitiesReview all payroll reports prior to payroll run and submit to payroll by deadlinePrepare scheduled evaluations for contingent laborCounsel site employees relative to attendance, productivity and overall job performanceMaintain attendance records, coordinate new starts and appropriate pre-assignment paperwork (i.e. I-9’s drug test templates, skill checks, etc.)Use social/professional networking sites to identify candidatesCommunicate current client needs to appropriate internal parties for execution and delivery from office to onsite locationCommunicate future client needs to recruitment staff and managers as neededMaintain Bullhorn data base for client and employee assignmentsConduct internal audits to ensure compliance with client screening requirementsMaintain outstanding communication/working relationships with all departments in the organizationReport all hazardous conditions/equipment to his/her manager immediatelyFulfill job responsibilities in accordance with the standards set out in the organization’s “Code of Business Conduct”, its policies/procedures, applicable federal/state laws, applicable professional standards, and code of ethicsUse independent judgment and discretion on behalf of the organization in the performance of these dutiesWork cooperatively as a team member with co-workers in all departments of the organizationMaintain excellent working relationship with co-workers, clients, and employeesHave complete understanding of Morales Group Employee Benefit package and correctly inform employees; engage internal parties as requiredStay in direct contact with Client Leadership maintaining outstanding relationshipsUtilize those relationships for planning, forecasting, and all service-related delivery expectationsResponsible for reporting workplace injuries to safety team in a timely manner. Position also requires communication and follow-up through of the entirety of a claim (from injury to return to work).Act as a Morales Group Safety Ambassador for respective client. Duties include ongoing trainings, participating in monthly meetings with safety team, liaison between safety team and client, etc.Perform other duties as assignedThe Qualities:Experience in management is helpful but not required.Knowledge of other languages is helpful but not required.Strong communication skills and with great active listening skills.Ability to be accurate, concise, and detail oriented.Lives our core values daily of being humble, being courageous and being a light.High School and Higher Education preferredMorales Group Benefits:Health insurance – Medical, vision, dental and life insurance plans available.Disability Insurance – Short-term and long-term coverage.Paid Baby Bonding Time – because family is important.Competitive PTO401k Plan - for saving for the future.Professional Development – From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program – we believe in developing our team.A culture of Giving Back – 16 Paid Volunteer HoursPassport Program – we want to keep the team engaged in the culture we’ve built.What we value:Be HumbleShow up with no Ego and serve others.Be CourageousBe willing to step out for what is right and use your voice.Be a lightShine bright when there is darkness.Be GrittyStay hungry, overcome challenges, produce resultsMorales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.