Bilingual On-Site Administrator

Morales Group, Inc; Clayton (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid Baby Bonding Time

Competitive PTO

401k Plan

Professional Development

Culture of Giving Back

Passport Program

Job summary

A staffing agency in Clayton, Indiana is seeking an On-Site Administrator to act as a liaison between the client and the agency. The role involves managing HR processes, maintaining excellent client relations, and ensuring effective staffing support. Ideal candidates will have strong communication skills and be adaptable to changing client needs. Comprehensive benefits, including health insurance and professional development opportunities, are offered.

Qualifications

• Ability to handle customer service inquiries with efficiency.
• Excellent organizational skills to handle multiple demands.
• Flexibility to adapt to changing priorities.

Responsibilities

• Maintain excellent client relations by handling inquiries.
• Conduct onsite check-ins for new starts at client premises.
• Manage all daily account activity regarding staffing needs.
• Track performance metrics to measure and improve performance.
• Oversee time and attendance for all employees.

Skills

Strong communication skills

Excellent organizational skills

Ability to build relationships

Flexible and adaptable

Education

High School and Higher Education preferred

Job description

Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client’s business agility, productivity and competitiveness.

Why Morales Group?

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together.

The Position:

The On-Site Administrator will act as a liaison between client and Morales Group, Inc (MGI). On site Administrator will effectively service the client by streamlining the human resource (HR) process and strive to achieve the mutual objectives of quality and continuous improvements. The responsibility of the On-Site Administrator is to support the client needs as well as manage the employees assigned to the client.

The Duties:

• Maintain excellent client relations by handling all customer service inquiries, concerns, issues, and ensuring consistent quality of delivery and service.
• Conduct onsite check ins, be available before and after hours for escorting new starts on client premises
• Conduct pre-employment tours as needed, ensuring employees are fully aware of job duties and requirements prior to starting position.
• Track various performance metrics to measure and improve performance
• Manage all daily account activity regarding the on-site client staffing needs
• Manage the new hire process with ADP / Ecco System and any other systems required by the client.
• Prepare all employees through orientation for proper transition to assignment.
• Manage employee turnover and retention by pro-actively addressing concerns
• Complete on-site incident/accident investigations and appropriate paperwork for all accidents and submit to HR within 24hrs; develop strategy to reduce Workers Compensation dollars
• Engage with leadership regards to injuries, corrective action in an effort to decrease injury rate
• Oversee time and attendance for all employees; including timekeeping system, reconciliation, and invoice comparison and payroll activities
• Review all payroll reports prior to payroll run and submit to payroll by deadline
• Maintain attendance records, coordinate new starts and appropriate pre-assignment paperwork (i.e. I-9’s drug test templates, skill checks, etc.)
• Communicate current client needs to appropriate internal parties for execution and delivery from office to onsite location
• Communicate future client needs to recruitment staff and managers as needed
• Conduct internal audits to ensure compliance with client screening requirements before creating new placements
• Must be able to travel between client sites and West office
• Report all hazardous conditions/equipment to his/her manager immediately
• Fulfill job responsibilities in accordance with the standards set out in the organization’s “Code of Business Conduct”, its policies/procedures, applicable federal/state laws, applicable professional standards, and code of ethics
• Perform other duties as assigned

The Qualities:

• Strong communication skills and the ability to handle customer service inquiries with efficiency.
• Excellent organizational skills and ability to handle multiple demands simultaneously.
• Ability to build and maintain strong relationships with the client and teammates.
• Flexible and adaptable to changing priorities and needs.
• High School and Higher Education preferred

Morales Group Benefits:

• Health insurance – Medical, vision, dental and life insurance plans available.
• Disability Insurance – Short-term and long-term coverage.
• Paid Baby Bonding Time – because family is important.
• Competitive PTO (Paid Time Off)
• 401k Plan - for saving for the future.
• Professional Development – From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program – we believe in developing our team.
• A culture of Giving Back – Paid Volunteer Hours
• Passport Program – we want to keep the team engaged in the culture we have built.

Shift: 8am-5pm Monday through Friday

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.