On-Site Patient Support & Scheduling Coordinator

Placements24; Queenstown (MD); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

On-the-job training

Stable environment

Uniform provided

Career growth opportunities

Job summary

Placements24 is seeking a diligent Client Support Coordinator for a trusted healthcare provider in Queenstown, Eastern Cape. You will be the primary contact for patients, scheduling appointments, coordinating care and handling inquiries with empathy and professionalism.

This on-site role requires strong organizational skills, excellent communication, and the ability to manage confidential records. You will work with healthcare professionals to ensure timely access to services and contribute to

Qualifications

• Experience in customer service, administrative, or healthcare support roles.
• Strong organizational and time management skills.
• Proficient with MS Office and patient management software.
• On-site work in Queenstown, Eastern Cape, ZA.

Responsibilities

• Schedule and manage patient appointments and consultations.
• Answer patient inquiries regarding services, appointments, and billing.
• Coordinate patient care with healthcare professionals and departments.
• Maintain accurate and confidential patient records.
• Assist patients with completing necessary forms and documentation.
• Process patient registrations and admissions.
• Handle patient feedback and elevate concerns to management as needed.
• Provide information on healthcare services and patient rights.
• Ensure a welcoming and supportive environment for all patients.
• Liaise with insurance providers and facilitate claims processing.

Skills

Customer service

Administration

Healthcare support

Education

High school diploma

Medical administration qualification

Tools

MS Office

Patient management software

Job description

Placements24 is seeking a diligent Client Support Coordinator for a trusted healthcare provider in Queenstown, Eastern Cape. You will be the primary contact for patients, scheduling appointments, coordinating care and handling inquiries with empathy and professionalism.

This on-site role requires strong organizational skills, excellent communication, and the ability to manage confidential records. You will work with healthcare professionals to ensure timely access to services and contribute to