On-Site Patient Care Coordinator

Ennoble Care; Jenkintown (PA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

Paid Office Holidays

401(k) with company match

Payactiv service

Job summary

Ennoble Care is seeking an experienced Patient Care Coordinator to join our growing team. This on-site role in Jenkintown, PA, runs Monday–Friday, 8:30am–5:00pm, and focuses on coordinating care between patients and clinicians.

You will handle high-volume calls, update insurance details, schedule new patients within 3–5 business days, manage preauthorizations, and maintain accurate patient records with empathy and efficiency.

Qualifications

• Must be comfortable with speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task in a timely manner.
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
• Ability to thrive in a fast-paced environment.
• Must be able to work full-time, Monday through Friday, daytime hours, on-site in Jenkintown, PA.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
• Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Responsibilities

• Assures that all messages are completed and distributed appropriately
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly.
• Correctly notate patient charts to maintain up to date accuracy.

Skills

Phone communication

Empathy

Note-taking

Multitasking

Tools

Outlook

Microsoft Office

Job description

Ennoble Care is seeking an experienced Patient Care Coordinator to join our growing team. This on-site role in Jenkintown, PA, runs Monday–Friday, 8:30am–5:00pm, and focuses on coordinating care between patients and clinicians.

You will handle high-volume calls, update insurance details, schedule new patients within 3–5 business days, manage preauthorizations, and maintain accurate patient records with empathy and efficiency.