On-Site Patient Access Specialist | Insurance & Scheduling

University of Miami; Naples (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

University of Miami Health System is seeking a Patient Access Representative 2 (On-Site) for Naples, Florida. The role focuses on registering patients for clinical services, verifying insurance benefits, explaining documentation, and collecting payments.

Key duties include obtaining and entering demographic/financial information, checking insurance eligibility, coordinating with scheduling, securing authorizations, and ensuring accurate records while safeguarding university assets.

Qualifications

• High School Diploma or equivalent or relevant experience.
• Ability to learn new procedures, technologies, and protocols.
• Ability to work collaboratively with others in a team.
• Proficient with standard office software and relevant computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Registers patients for clinical services and collects payments.
• Verifies insurance benefits and eligibility; communicates with patients and physicians.
• Obtains and updates demographic, financial, and clinical information.
• Notifies patients of liabilities and collects funds.
• Maintains accurate records in the system of record.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Tools

Office software

Job description

University of Miami Health System is seeking a Patient Access Representative 2 (On-Site) for Naples, Florida. The role focuses on registering patients for clinical services, verifying insurance benefits, explaining documentation, and collecting payments.

Key duties include obtaining and entering demographic/financial information, checking insurance eligibility, coordinating with scheduling, securing authorizations, and ensuring accurate records while safeguarding university assets.