On-Site Patient Access Specialist - Growth & Certifications

Ensemble Health Partners; Kingsport (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Paid certifications

Career advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Associate Specialist to support patient registration and access within a hospital setting in Kingsport, TN. The role emphasizes accurate data entry, insurance verification, and strong customer service to positively influence revenue cycle KPIs.

Ideal candidates have 1+ year of customer service experience, a High School Diploma or GED, and a CRCR certification to obtain within 6 months of hire.

Qualifications

• 1+ years of customer service experience.
• Willingness to adopt AI-driven process improvements.
• CRCR certification to be obtained within 6 months of hire (company paid).
• On-site work at Ballad - Indian Path Community Hospital, Kingsport, TN.
• High school diploma or GED required.

Responsibilities

• Register patients accurately and manage data entry with care.
• Verify insurance and collect point-of-service payments when applicable.
• Explain forms and obtain signatures while maintaining patient courtesy.
• Conduct basic pre-registration and demographic data collection.
• Support data auditing to ensure accuracy for audits and claims.

Skills

Customer service

Curiosity about AI

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Associate Specialist to support patient registration and access within a hospital setting in Kingsport, TN. The role emphasizes accurate data entry, insurance verification, and strong customer service to positively influence revenue cycle KPIs.

Ideal candidates have 1+ year of customer service experience, a High School Diploma or GED, and a CRCR certification to obtain within 6 months of hire.