On-Site Patient Access Specialist

Ensemble Health Partners; Mechanicsville (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Tuition Reimbursement

Certification support (CRCR)

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to join our team at Memorial Regional Medical Center in Mechanicsville, VA. This on-site role involves admitting patients, verifying demographics, insurance, and collecting point-of-service payments while delivering exceptional service.

We value curiosity and innovation, require 1+ year of customer service, and support ongoing professional development including paid certifications and tuition reimbursement.

Qualifications

• 1+ year of customer service experience required.
• High School Diploma/GED required.
• CRCR certification required within 9 months of hire (company paid).
• On-site work location: Mechanicsville, VA; US work authorization required.

Responsibilities

• Handle patient admissions and MRN assignment.
• Perform medical necessity and eligibility checks.
• Collect insurance information and point-of-service payments.
• Provide patient instructions and consent forms; distribute ABN as needed.
• Operate the telephone switchboard and manage calls.
• Ensure accurate audits and reporting for POS and accounts.

Skills

Customer service

Communication

Curiosity/Innovation

Education

High School Diploma/GED

Tools

ABN software

Insurance verification system

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to join our team at Memorial Regional Medical Center in Mechanicsville, VA. This on-site role involves admitting patients, verifying demographics, insurance, and collecting point-of-service payments while delivering exceptional service.

We value curiosity and innovation, require 1+ year of customer service, and support ongoing professional development including paid certifications and tuition reimbursement.