On-Site Patient Access Coordinator - Medical Front Desk

Symbiotic Services; Atlanta (GA); On-site; USD 34,000 - 41,000; Full time

Job summary

Symbiotic Services is seeking a polished Patient Access / Front Desk Coordinator for a confidential client in the Atlanta, GA area. This on-site, full-time role supports a high-volume medical front desk, handling patient check-ins, registrations, and scheduling with accuracy and compassion.

The ideal candidate will manage approximately 425 calls daily, coordinate infusion center appointments, and ensure smooth front-office operations while maintaining strict patient confidentiality in a

Qualifications

• Experience in a high-volume medical front desk, patient access, or healthcare admin role.
• Strong communication, organization, and attention to detail in a fast-paced setting.
• Proven ability to manage schedules, registrations, and patient interactions with empathy.

Responsibilities

• Manage a high volume of calls and inquiries from patients and providers.
• Perform patient check-in/out with professionalism and accuracy.
• Schedule and coordinate appointments and registrations in the EHR.
• Maintain patient confidentiality and accurate records.

Skills

High-volume front desk

Communication

Multitasking

Customer service

Team collaboration

Tools

Athenahealth

EHR systems

Job description

Symbiotic Services is seeking a polished Patient Access / Front Desk Coordinator for a confidential client in the Atlanta, GA area. This on-site, full-time role supports a high-volume medical front desk, handling patient check-ins, registrations, and scheduling with accuracy and compassion.

The ideal candidate will manage approximately 425 calls daily, coordinate infusion center appointments, and ensure smooth front-office operations while maintaining strict patient confidentiality in a