On-Site Order Orchestrator — ERP & Shipping Lead

Kraken Kinetics; Pinehurst (ID); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

PTO

Medical coverage

Vision & Dental

Disability coverage

401(k)

Life insurance

Snacks

Job summary

Kraken Kinetics is seeking an Order Management Coordinator for an on-site role in Moore County, NC. You will own the quote-to-invoice process, entering RFQs, quotes, and purchase orders, maintaining records, and tracking all open orders to ensure timely shipping and invoicing.

This position requires 2+ years in order management or similar roles, strong attention to detail, and proficiency with ERP systems like NetSuite.

Qualifications

• 2+ years in order entry, order management, sales support, or similar administrative/operations role.
• Strong attention to detail and follow-through.
• Comfortable with ERP or order-management systems (NetSuite experience a plus).
• Proficient in Excel and standard business tools.
• Able to manage multiple open items, follow up persistently, and keep others informed.
• Clear written and verbal communication.
• High school diploma or equivalent required; associate degree preferred.

Responsibilities

• Enter RFQs, quotes, and customer purchase orders into ERP and related systems with high accuracy.
• Maintain complete, current records so sales, production, and finance share the same information.
• Track open orders, due dates, and priorities; follow up with customers/suppliers as needed.
• Expedite orders to hit ship dates and close POs.
• Confirm shipment and hand off to invoicing smoothly.
• Produce regular reports on open orders, aging, priorities, and at-risk items.
• Flag missing information or delays early and drive resolution.
• Support improvements to order-to-cash workflows.

Skills

Order entry

ERP systems

Excel

Attention to detail

Multi-tasking

Communication

Education: High school diploma

Education

High school diploma or equivalent

Associate degree preferred

Tools

NetSuite

Job description

Kraken Kinetics is seeking an Order Management Coordinator for an on-site role in Moore County, NC. You will own the quote-to-invoice process, entering RFQs, quotes, and purchase orders, maintaining records, and tracking all open orders to ensure timely shipping and invoicing.

This position requires 2+ years in order management or similar roles, strong attention to detail, and proficiency with ERP systems like NetSuite.