On-Site Order & Fulfillment Specialist

Howmet Aerospace; Skokie (IL); On-site; USD 52,000 - 62,000; Full time

Job summary

Howmet Aerospace seeks an organized order management professional to enter customer orders in JD Edwards and manage related data. You will be the main contact for order status inquiries and delivery updates, proactively communicating delays to sustain customer satisfaction.

Responsibilities include coordinating order changes with planning and production, recording discrepancies, and supporting continuous improvement initiatives in a high-precision aerospace environment.

Qualifications

• MRP/ERP experience required; JD Edwards a plus.
• Strong organizational, communication and problem-solving skills.
• Ability to read, analyze and interpret business documents and procedures.
• Knowledge of basic manufacturing operations and aerospace environment preferred.
• Work independently and with the team; attention to detail.

Responsibilities

• Accurately enter customer orders and maintain related data in JD Edwards and customer portals.
• Serve as a primary point of contact for customer order status inquiries, expedite requests and delivery updates.
• Proactively communicate delays or issues to ensure customer satisfaction.
• Process order changes in coordination with planning and production.
• Record contractual discrepancies in the customer portal for timely resolution.

Skills

MRP/ERP experience

JD Edwards

Organizational skills

Communication skills

Problem solving

Attention to detail

Manufacturing knowledge

Team work

Microsoft Office

Aerospace experience (preferred)

Tools

JD Edwards

Microsoft Office

Job description

Howmet Aerospace seeks an organized order management professional to enter customer orders in JD Edwards and manage related data. You will be the main contact for order status inquiries and delivery updates, proactively communicating delays to sustain customer satisfaction.

Responsibilities include coordinating order changes with planning and production, recording discrepancies, and supporting continuous improvement initiatives in a high-precision aerospace environment.