On-site Operations Supervisor Assistant

IES Residential; Colorado Springs (CO); On-site; USD 44,000 - 55,000; Full time

Job summary

IES Residential seeks a Supervisor Assistant to support daily operations, supervise staff, and coordinate workflow at our Colorado Springs location. The role emphasizes adherence to policies, safety standards, and KPI achievement, with a focus on coaching and performance development.

The position requires 2-4 years of experience, a high school diploma or GED, and the ability to pass background checks. On-site work with occasional overtime and travel may be required.

Qualifications

• Strong knowledge of supervisory practices, operational procedures, and team coordination.
• Excellent organizational and time-management skills with strong attention to detail and accuracy.
• Strong leadership and interpersonal skills with the ability to motivate and support team members effectively.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving and decision-making abilities with sound judgment in operational matters.
• Proficiency in Microsoft Office Suite and applicable operational or management software.
• Ability to maintain professionalism, confidentiality, and accountability in all situations.
• Proven ability to work collaboratively with employees, management, and cross-functional teams.
• Strong customer service mindset with the ability to maintain positive working relationships.

Responsibilities

• Assist in supervising daily operations and supporting departmental goals, objectives, and KPIs.
• Coordinate and monitor employee workflow to ensure tasks are completed accurately, efficiently, and on schedule.
• Support the training, coaching, and development of team members to improve performance and operational consistency.
• Assist with scheduling staff, assigning responsibilities, and monitoring attendance and productivity.
• Ensure compliance with company policies, procedures, and safety standards.
• Address and help resolve operational issues, employee concerns, and customer service matters in a timely manner.
• Maintain accurate records, reports, and departmental documentation as required.
• Monitor inventory, supplies, or operational resources to support departmental needs and efficiency.
• Assist management with implementing process improvements and operational initiatives.
• Communicate effectively with employees, management, vendors, and other departments as needed.
• Support performance evaluations and provide feedback regarding employee performance and development.
• Ensure all required approvals, reports, and operational procedures are completed accurately and on time.
• Perform additional duties as assigned.

Skills

Supervisory skills

Operational procedures

Team coordination

Organizational skills

Time management

Leadership

Communication

Multitasking

Confidentiality

Collaboration

Education

High school diploma or GED preferred

Industry certifications preferred

Tools

MS Office

Job description

IES Residential seeks a Supervisor Assistant to support daily operations, supervise staff, and coordinate workflow at our Colorado Springs location. The role emphasizes adherence to policies, safety standards, and KPI achievement, with a focus on coaching and performance development.

The position requires 2-4 years of experience, a high school diploma or GED, and the ability to pass background checks. On-site work with occasional overtime and travel may be required.