On-Site Operations Manager - Teen Behavioral Health

The Adolescent Wellness Academy; Mooresville (NC); On-site; USD 59,000 - 72,000; Full time

Job summary

Adolescent Wellness Academy (AWA) in North Carolina is seeking an Operations Manager to join our founding team. You will lead daily PHP/IOP operations, supervise the operations staff, and ensure schedules and workflows support a safe, structured environment for teens and families.

The role requires strong organizational and communication skills, 2+ years in related fields, and the ability to pass background checks. This on-site position runs Monday–Friday, with a 11 AM–7 PM schedule.

Qualifications

• 2+ years in education, youth services, behavioral health, or operations leadership.
• Supervisory experience with coaching and accountability.
• Strong organization, communication, and problem solving skills.
• Ability to navigate behavioral challenges and shifting priorities.
• Attention to documentation, safety, and compliance.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Oversee daily PHP/IOP operations, scheduling, and program workflows.
• Hire, train, supervise, and coach the operations team.
• Manage staffing, coverage, attendance, census, and intake coordination.
• Support behavioral needs, de-escalation, and a safe environment.
• Monitor documentation, incident reporting, and regulatory standards.
• Partner with clinical leadership, therapists, admissions, and families.
• Coordinate supplies, facility needs, and administrative operations.

Skills

Operations leadership

Team supervision

Program operations

Scheduling coordination

Documentation & compliance

Communication

Education

Bachelor's degree preferred

Equivalent experience considered

Job description

Adolescent Wellness Academy (AWA) in North Carolina is seeking an Operations Manager to join our founding team. You will lead daily PHP/IOP operations, supervise the operations staff, and ensure schedules and workflows support a safe, structured environment for teens and families.

The role requires strong organizational and communication skills, 2+ years in related fields, and the ability to pass background checks. This on-site position runs Monday–Friday, with a 11 AM–7 PM schedule.