On-Site Clinic Ops Lead – Adolescent Behavioral Health

Adolescent Wellness Academy; Mooresville (NC); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental & Vision

PTO & Holidays

401(k)

Professional Growth

Job summary

Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027 and seeks an Operations Manager to join the founding team. This on-site role in Mooresville, NC, oversees PHP/IOP operations, leads the operations team, and ensures safe, structured environments for teens and families.

The candidate will coordinate staffing, schedules, compliance, and collaboration with clinical leadership while driving professional growth and operational excellence.

Qualifications

• 2+ years in education, youth services, behavioral health, or operations leadership.
• Supervisory experience with strong coaching and accountability skills.
• Excellent organization, communication, and problem-solving abilities.
• Confidence navigating behavioral challenges and shifting priorities.
• Strong attention to documentation, safety, and compliance.
• Bachelor's degree preferred; equivalent experience considered.

Responsibilities

• Oversee daily PHP/IOP operations, scheduling, and program workflows.
• Hire, train, supervise, and coach the operations team.
• Manage staffing, coverage, attendance, census, and intake coordination.
• Support behavioral needs, de-escalation, and a safe, structured environment.
• Monitor documentation, incident reporting, and regulatory standards.
• Partner with clinical leadership, therapists, admissions, and families.
• Coordinate supplies, facility needs, and administrative operations.

Skills

Youth programs

Supervisory leadership

Organization & communication

Behavioral health background

Problem solving

Education

Bachelor’s degree preferred; equivalent experience

Job description

Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027 and seeks an Operations Manager to join the founding team. This on-site role in Mooresville, NC, oversees PHP/IOP operations, leads the operations team, and ensures safe, structured environments for teens and families.

The candidate will coordinate staffing, schedules, compliance, and collaboration with clinical leadership while driving professional growth and operational excellence.