On-Site Operations Lead — Federal Programs

Accenture; Maryland; On-site; USD 111,000 - 209,000; Full time

Job summary

Accenture Federal Services seeks an Operations Site Lead to own all on-site activities and manage personnel at the assigned location. You will oversee onboarding, badging, and site administration, serving as primary contact for personnel issues and coordinating with HR and leadership.

Monday–Friday, onsite, with after-hours emergencies and on-call rotation. The role requires 5 years of site-operations experience in a government-facing environment and strong organizational skills to ensure

Qualifications

• 5 years experience owning site-level operations and personnel administration in a government/customer-facing environment.
• Experience with personnel onboarding/off-boarding processes, including facility access and badging coordination.
• Experience handling personnel issues and coordinating with HR/leadership on resolution.
• Strong organizational skills to manage staffing, coverage, and compliance across a full site.

Responsibilities

• Serve as the single point of accountability for all on-site activities and personnel at the assigned site.
• Own the personnel lifecycle for site staff: onboarding, in-processing, badging/access coordination, and roll-off/out-processing.
• Assist incoming personnel with badge requests, facility access, and required site in-processing steps.
• Serve as the primary point of contact for personnel issues arising at the site and coordinate resolution with leadership/HR.
• Support the Supervisor and SME Supervisor roles at the site, ensuring shift operations and workstream execution.

Skills

Site operations

Personnel administration

Onboarding

Badging coordination

HR liaison

Job description

Accenture Federal Services seeks an Operations Site Lead to own all on-site activities and manage personnel at the assigned location. You will oversee onboarding, badging, and site administration, serving as primary contact for personnel issues and coordinating with HR and leadership.

Monday–Friday, onsite, with after-hours emergencies and on-call rotation. The role requires 5 years of site-operations experience in a government-facing environment and strong organizational skills to ensure