On-Site Office Ops & Process Excellence Lead

Holland & Hart LLP; Denver, Northern (CO, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Holland & Hart LLP is seeking an Office Operations Manager to lead Denver Office Services, drive SOP development, and optimize workflows. The role oversees purchasing, vendor management, and staff supervision, while supporting business continuity and large office projects.

This on-site position is based in Denver, CO and focuses on consistent, high-quality service for attorneys and staff. Responsibilities include developing SOPs, managing space planning, and leading continuous improvement

Qualifications

• Experience leading office operations teams and service delivery in a professional services environment.
• Ability to design, document, and maintain a library of SOPs for multiple office services functions.
• Strong budgeting, purchasing, and vendor management capabilities.
• Proven track record implementing process improvements and operating metrics.

Responsibilities

• Oversee office services functions including reception, catering, conference support, and facilities readiness.
• Develop and maintain SOP library; update regularly for accuracy and compliance.
• Lead continuous improvement initiatives, measure outcomes, and scale successful changes.
• Establish KPIs for service delivery and provide regular reports to leadership.
• Advise on space planning, transitions, and major office projects; manage cross-functional workflows.

Skills

Leadership

Operations management

Process improvement

Vendor management

Project management

Job description

Holland & Hart LLP is seeking an Office Operations Manager to lead Denver Office Services, drive SOP development, and optimize workflows. The role oversees purchasing, vendor management, and staff supervision, while supporting business continuity and large office projects.

This on-site position is based in Denver, CO and focuses on consistent, high-quality service for attorneys and staff. Responsibilities include developing SOPs, managing space planning, and leading continuous improvement