On-Site Office & Leasing Coordinator

COCM; San Diego (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Staff apartment

Comprehensive benefits package

Job summary

COCM at The Row near San Diego State University is seeking an Office Coordinator to support property management operations and assist with leasing tasks. You will greet residents and visitors, answer calls, process mail and work orders, and handle clerical duties on-site.

The role requires 2–3 years apartment clerical or leasing experience, a high school diploma, and proficiency in Word, Excel, and Outlook.

Qualifications

• High school diploma.
• 2-3 years apartment clerical office experience or apartment leasing experience.
• Proficiency in Microsoft Word, Excel, and Outlook; ability to operate office equipment including photocopier, fax, and telephone.
• Knowledge of organization structure, workflow, and operating procedures.
• Knowledge of administrative and clerical procedures and systems such as managing files/records and other office procedures.
• Good organization and communication skills.
• Must be a team player and available for on-call rotation.

Responsibilities

• Act as the first point of contact for visitors, residents, and vendors, ensuring a welcoming and professional environment.
• Oversee daily office operations, including scheduling, correspondence, record-keeping, and filing.
• Maintain accurate documentation for leasing and office functions, ensuring compliance and organization.
• Manage office supply inventory and ensure all office equipment is in working condition.
• Facilitate effective communication between residents and management team to resolve concerns promptly.
• Respond to inquiries from prospective residents via phone, email, and walk-ins, providing detailed and accurate information.
• Conduct engaging property tours and highlight available units and community amenities.
• Help prospective residents through the leasing process, from application submission to lease execution.
• Verify applicant documentation and ensure compliance with leasing policies and procedures.
• Assist with accounts payable by processing invoices, ensuring timely payments and accurate record-keeping.
• Maintain accurate financial records including processing resident rent payments.
• Help address resident questions and concerns in a timely manner.
• Facilitate lease renewals by proactively reaching out to current residents regarding renewal process.
• Serve in the professional staff on-call duty rotation.
• On-site residency or residency within a 30-minute radius of the property for after-hours emergencies.
• Some evenings and weekend work may be required.

Skills

2-3 years apartment clerical office

apartment leasing experience

Microsoft Word

Excel

Outlook

Strong organization

Effective communication

Team player

On-call availability

Customer service

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Job description

COCM at The Row near San Diego State University is seeking an Office Coordinator to support property management operations and assist with leasing tasks. You will greet residents and visitors, answer calls, process mail and work orders, and handle clerical duties on-site.

The role requires 2–3 years apartment clerical or leasing experience, a high school diploma, and proficiency in Word, Excel, and Outlook.