On-Site Office & Billing Coordinator

American Water Co.; Egg Harbor Township (NJ); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

401(k)

Defined Contribution Plan

Employee Stock Purchase Plan

Health, dental and vision coverage

Paid time off

Life insurance

Job summary

American Water is seeking a professional, driven Office Administrator to support our New Jersey operations in Egg Harbor Twp. You will handle invoicing, regulatory reporting, billing, and office coordination to help local teams run smoothly.

The ideal candidate has an associate degree and 2–4 years in operations support, with strong MS Word, Excel, and Outlook skills. This is a full-time, on-site role with opportunities to contribute to ongoing projects and process improvements.

Qualifications

• Associate degree preferred
• 2–4 years of experience in operations services or customer support in a large organization
• Primarily office-based with occasional field project site/meetings

Responsibilities

• Assess and support billing, collections and service delivery targets
• Prepare regional reports and data analyses
• Coordinate water quality complaints with local operations and environmental teams
• Generate reports, proposals and spreadsheets to meet regional goals
• Assist with planning and execution of projects
• Support development and upkeep of regional policies and procedures
• Coordinate complaints and submit to governmental agencies

Skills

Operations support knowledge

Process and project management

Quantitative and analytical skills

Verbal and written communication

Interpersonal skills

Strong organizational skills

Education

Associate degree in management, business or related field

Tools

MS Word

Excel

Outlook

SAP

Job description

American Water is seeking a professional, driven Office Administrator to support our New Jersey operations in Egg Harbor Twp. You will handle invoicing, regulatory reporting, billing, and office coordination to help local teams run smoothly.

The ideal candidate has an associate degree and 2–4 years in operations support, with strong MS Word, Excel, and Outlook skills. This is a full-time, on-site role with opportunities to contribute to ongoing projects and process improvements.