On‑Site Network Incident Response Engineer (Cisco, HA)

Horizontal Talent; Rochester (MN); On-site; USD 55,000 - 106,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Horizontal Talent is seeking a hands-on Network Operations professional for a 12‑month opportunity in Rochester, MN. The role focuses on incident response, operational support, and maintaining high-availability Cisco-based networks.

You will respond to incidents, monitor health, troubleshoot complex issues, and collaborate with IT teams to ensure connectivity and reliability in a healthcare environment. On-site presence is required, with competitive compensation and benefits.

Qualifications

• Hands-on network engineering experience with a focus on operations and incident response.
• Solid knowledge of Cisco networking technologies (routers, switches, firewalls, routing protocols).
• Ability to troubleshoot complex network issues efficiently and calmly.
• Experience in environments requiring high availability and quick problem resolution.
• Comfort working on-site in Rochester, MN ~95% of the time.
• Strong collaboration and communication skills.

Responsibilities

• Respond to network incidents quickly and help restore service with minimal disruption.
• Monitor network health, perform routine maintenance, and support performance tuning.
• Investigate outages and identify root causes to prevent repeats.
• Partner with cross-functional IT teams, architects, and site staff to maintain connectivity.
• Provide on-site support including rack and stack work, cabling, and hardware replacement.
• Support enterprise networking operations in a healthcare environment where reliability matters daily.

Skills

Network operations

Cisco networking

Troubleshooting

High availability

On-site presence

Communication & collaboration

Cisco CCNA/CCNP

Job description

Horizontal Talent is seeking a hands-on Network Operations professional for a 12‑month opportunity in Rochester, MN. The role focuses on incident response, operational support, and maintaining high-availability Cisco-based networks.

You will respond to incidents, monitor health, troubleshoot complex issues, and collaborate with IT teams to ensure connectivity and reliability in a healthcare environment. On-site presence is required, with competitive compensation and benefits.