Network Engineer (Operations & Incident Response)

Horizontal Talent; Rochester (MN); On-site; USD 55,000 - 106,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Horizontal Talent is seeking a hands-on Network Operations professional for a 12‑month opportunity in Rochester, MN. The role focuses on incident response, operational support, and maintaining high-availability Cisco-based networks.

You will respond to incidents, monitor health, troubleshoot complex issues, and collaborate with IT teams to ensure connectivity and reliability in a healthcare environment. On-site presence is required, with competitive compensation and benefits.

Qualifications

• Hands-on network engineering experience with a focus on operations and incident response.
• Solid knowledge of Cisco networking technologies (routers, switches, firewalls, routing protocols).
• Ability to troubleshoot complex network issues efficiently and calmly.
• Experience in environments requiring high availability and quick problem resolution.
• Comfort working on-site in Rochester, MN ~95% of the time.
• Strong collaboration and communication skills.

Responsibilities

• Respond to network incidents quickly and help restore service with minimal disruption.
• Monitor network health, perform routine maintenance, and support performance tuning.
• Investigate outages and identify root causes to prevent repeats.
• Partner with cross-functional IT teams, architects, and site staff to maintain connectivity.
• Provide on-site support including rack and stack work, cabling, and hardware replacement.
• Support enterprise networking operations in a healthcare environment where reliability matters daily.

Skills

Network operations

Cisco networking

Troubleshooting

High availability

On-site presence

Communication & collaboration

Cisco CCNA/CCNP

Job description

Join a fast‑paced network operations team supporting critical enterprise infrastructure in Rochester, MN. This 12‑month opportunity is focused on hands‑on incident response, operational support, and keeping complex Cisco‑based networks running at a high level of availability and performance.

Responsibilities

• Respond quickly to network incidents and help restore service with minimal disruption
• Monitor network health, perform routine maintenance, and support ongoing performance tuning
• Investigate outages and identify root causes to help prevent repeat issues
• Partner with cross‑functional IT teams, architects, and site support staff to maintain connectivity
• Provide on‑site support including rack and stack work, cabling, and hardware replacement
• Support enterprise networking operations in a healthcare environment where reliability matters every day

Skills

• Hands‑on network engineering experience with a strong focus on operations and incident response
• Solid working knowledge of Cisco networking technologies, including routers, switches, firewalls, and routing protocols
• Ability to troubleshoot complex network issues efficiently and calmly
• Experience working in an environment that requires high availability and quick resolution of technical problems
• Comfort working on‑site in Rochester, MN approximately 95% of the time
• Strong collaboration and communication skills

Preferred Skills

• Cisco certification such as CCNA or CCNP, or another recognized networking certification
• Experience with hardware replacements and direct site operations
• Background supporting enterprise‑scale network infrastructure
• Interest in proactive maintenance and continuous improvement of network performance

Horizontal is committed to fostering a welcoming, inclusive environment where diverse perspectives are valued and respected. We believe equity and inclusion strengthen teams, improve outcomes, and help create opportunities for everyone to thrive.

Applications will be accepted for 4 weeks.

For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $40 - $77 per hour based on qualifications and experience.