On-site Network Analyst: Troubleshooting, Security & Growth

MIDFLORIDA Credit Union; Lakeland (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Stability

Career growth

Paid time off

Tuition assistance

401K plan

Health insurance

Employee assistance program

Bonus programs

Job summary

MIDFLORIDA Credit Union in Lakeland, FL seeks a Network Analyst to serve as the primary contact for assigned applications and provide network‑related troubleshooting for employees.

Responsibilities include monitoring the network infrastructure with current tools, assisting with branch equipment updates, and helping improve security. A 1–3 year IT background and strong documentation/communication skills are required or preferred.

Qualifications

• 1–3 years of relevant Information Technology experience.
• Experience with network monitoring and troubleshooting tools.
• Experience monitoring and managing network and server infrastructure.
• Strong documentation and communication skills.
• An Associate's/bachelor’s degree in MIS or related field preferred.

Responsibilities

• Act as the primary point of contact for assigned applications, including Tier 1 network requests.
• Monitor network infrastructure using monitoring tools to troubleshoot issues.
• Assist with branch network equipment patching projects.
• Assist in branch/location opening, remodel, and equipment update projects.
• Assist in network security and troubleshoot escalated tickets.
• Contribute to the department knowledgebase and documentation.

Skills

Documentation

Communication skills

Networking concepts

Troubleshooting

Education

Associate's or bachelor's degree in MIS or related field

Tools

Network monitoring tools

Server management

Job description

MIDFLORIDA Credit Union in Lakeland, FL seeks a Network Analyst to serve as the primary contact for assigned applications and provide network‑related troubleshooting for employees.

Responsibilities include monitoring the network infrastructure with current tools, assisting with branch equipment updates, and helping improve security. A 1–3 year IT background and strong documentation/communication skills are required or preferred.