On-Site NEMT Compliance & Safety Lead

Verida Inc; Washington (District of Columbia); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Verida Inc in Washington, DC is seeking a Compliance Manager to assure NEMT providers meet contractual compliance for vehicles, drivers, and required training. The role oversees incidents under the Verida agreement and ensures timely data submission and reporting.

Responsibilities include contract generation, relationship management with clients and providers, inspections, fraud investigations, and maintaining adherence to Verida standards.

Qualificações

• Excellent written and verbal communication skills.
• Minimum of five-year customer service experience.
• Minimum of 3 years Risk and Compliance experience.
• Five years in NET, EMS and/or Public Transit, or Fleet Management experience preferred.
• Minimum of two years in a supervisor/management position.
• Certified to Instruct: Defensive Driving, First Aid, CPR.

Responsabilidades

• Generates and maintains executed contractual agreements for provider network.
• Build and maintain relationships with the client, providers, and other staff managers.
• Verifies and maintains current and valid documentation to assure compliance with all contract requirements, including NEMT Education and training programs.
• Ensures that all current and valid data is inputted into Verida database in a timely and efficient manner.
• Communicates information to key staff and departments.
• Establishes and maintains regular contact with all contracted NEMT providers to ensure compliance with all contract requirements.
• Conduct annual, bi-annual, and spot inspections on authorized NEMT vehicles to ensure compliance to the executed provider agreement.
• Investigation of various activities for fraud and abuse as well as quality assurance.
• Ensure that information is documented and submitted in a timely manner. Photos must be downloaded to Verida server within one business day.
• Ensures all providers are performing to the guidelines of Verida standards.
• Ensures all authorized NET Drivers/Attendants are performing according to Verida standards.
• Ensures all Compliance Operation Specialists are performing according to Verida standards.
• Ensures all Compliance Field Officers are performing according to Verida standards
• Responsible for managing safety and security programs
• Accountable for the preparation and submission of reports to satisfy internal and regulatory requirements
• All other duties as assigned

Conhecimentos

Customer service

Communication

Problem solving

Risk and Compliance

Supervisory

Training

Documentation

Data entry

Formação académica

Bachelor’s Degree in Business

Descrição da oferta de emprego

Verida Inc in Washington, DC is seeking a Compliance Manager to assure NEMT providers meet contractual compliance for vehicles, drivers, and required training. The role oversees incidents under the Verida agreement and ensures timely data submission and reporting.

Responsibilities include contract generation, relationship management with clients and providers, inspections, fraud investigations, and maintaining adherence to Verida standards.