Transportation Provider Manager - DC

Verida Inc; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Verida Inc. in Washington, DC seeks a Transportation Provider Network Manager to oversee the provider network within an assigned region.

You will manage daily operations, ensure compliance with federal/state requirements, and drive network performance and fiduciary responsibilities. Responsibilities include recruiting providers, educating them on success within the network, negotiating rates, coordinating credentialing, and partnering with compliance and dispatch teams.

Qualifications

• 5+ years of supervisory/management experience including vendor/contract management.
• Excellent written and verbal communication skills.
• Strong analytical skills with attention to detail and the ability to juggle multiple priorities.
• Self-motivated with initiative; able to work independently and under pressure.
• Commitment, accountability, and professional work ethic.
• Ability to reinforce and motivate a team in all aspects.
• High interpersonal skills for sensitive situations.
• Proficient in Microsoft Word and Excel.
• Adaptable to changing priorities and flexible.
• Professional appearance and positive attitude.
• Clean driving record.
• Military and/or EMS background is a plus.
• Must pass a credit check.

Responsibilities

• Recruit new Providers to Verida network via meetings, email, and marketing strategies.
• Build and maintain relationships with Providers as a SME for network success.
• Educate Providers on being successful within Verida's network.
• Work with Providers on financials to maintain profitability.
• Guide Providers through the claims process when necessary.
• Negotiate fair contracted rates for Verida and Providers.
• Provide feedback to Providers on fleet efficiency and routing.
• Oversee onboarding and training for NEMT Providers per contract.
• Establish and maintain positive relationships with NEMT Providers.
• Coordinate Provider applications, credentialing, and implementation.
• Collaborate with Compliance to ensure all requirements are met.
• Coordinate with Dispatcher Supervisor on trip volumes per demand.
• Create reports to assess Provider needs and network performance.
• Travel up to 50% as required.
• Facilitate Provider town hall meetings.
• Other duties as assigned.

Skills

Communication skills

Analytical thinking

Time management

Interpersonal skills

Self-motivation

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Southeastrans General Washington, DC, US

30+ days ago Requisition ID: 2474

SUMMARY:

Responsible for building, maintaining, and overseeing the Transportation Provider Network for an assigned region. Manage the daily operations of the provider network, including making sure appropriate transportation types and trip volumes, maintaining provider readiness, and coordinating all network-related activities. Guarantees compliance with all federal, state, and contractual requirements while supporting operational efficiency, network performance, and fiduciary responsibilities.

ESSENTIAL FUNCTIONS

• Recruit new Providers to Verida network via various methods to include face-to-face meetings, email, and other marketing strategies.
• Build and maintain relationships with new and existing Providers acting as a subject matter expert on building a successful Provider business.
• Educate Providers on how to be a successful provider within Verida's network.
• Work with Providers on their financials to help them maintain profitability.
• Understand the claims process and be able to guide providers through the process when necessary.
• Negotiate with Providers to obtain fair contracted rates for both Verida and Provider.
• Provide feedback to Providers on how to be more efficient with their fleet and trip routing.
• Provide orientation, onboarding, and training for new and existing NEMT. Providers according to contract requirements.
• Establish and maintain a positive working relationship with NEMT Providers.
• Coordinate NEMT Provider application, credentialing, and implementation.
• Work in conjunction with the Compliance Team to ensure Providers meet and maintain all requirements.
• Work with Dispatcher Supervisor to ensure assigned appropriate trip volume according to demand and performance.
• Create reports to determine additional Provider needs for network and to determine how current network is performing.
• Up to 50% travel required
• Facilitate Provider town hall meetings.
• Other duties as assigned.

QUALIFICATIONS REQUIRED

• 5 years of supervisory/management experience, as well as vendor/contract management experience.
• Must have excellent written and verbal communication skills.
• Must have strong analytical skills and pay attention to details with the ability. to juggle multiple competing priorities in a demanding environment, with excellent time management skills.
• Self-motivated/self-starter, can take initiative, can work independently without supervision, and can step in to support other department initiatives; Can work well under pressure.
• Demonstrates commitment and accountability and is self-confident in executing responsibilities, excellent corporate work ethics.
• Must be able to provide positive reinforcement to the team and encourage the team in a positive manner in all aspects.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• High level proficiency in Microsoft Word and Excel.
• Ability to work in an ever-changing environment where priorities change.
• Must be flexible.
• Professional appearance and positive attitude.
• Must have clean driving record.
• Military and/or EMS background is a plus.
• Must pass a credit check.

MINIMUM REQUIRED EDUCATION (PREFERRED)

• Bachelor's degree (B. A.) from four-year College or University or equivalent combination of education and experience.