On-Site MRO Service Specialist – Part Time

W. W. Grainger; Lenexa (KS); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Therapy sessions

PTO 18 days

Company holidays 6

401(k) 6% match

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity/paternity leave

Job summary

W. W. Grainger, Inc. is seeking an On-Site Service Representative (Part Time) for Lenexa, KS. The role involves stocking, customer interaction, and driving account growth through KeepStock programs across customer sites.

You will manage inventory, resolve issues, follow routes, and collaborate with sales to expand Grainger’s MRO solutions. Requires 3 years in selling or service, a high school diploma, and a valid driver’s license.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales experience

Collaborative problem solving

Driver's license

Education

High School Diploma or equivalent

Job description

W. W. Grainger, Inc. is seeking an On-Site Service Representative (Part Time) for Lenexa, KS. The role involves stocking, customer interaction, and driving account growth through KeepStock programs across customer sites.

You will manage inventory, resolve issues, follow routes, and collaborate with sales to expand Grainger’s MRO solutions. Requires 3 years in selling or service, a high school diploma, and a valid driver’s license.