On-Site MRO Service & Inventory Specialist

Grainger; Gonzales (LA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Holidays 6

401(k) 6%

Employee discounts

Tuition reimbursement

Student loan help

Financial counseling

Maternity leave

Nursing benefits

Parental leave

Job summary

Grainger is hiring an On-Site Service Representative in Gonzales, LA for a full-time, on-site position. The OSR will service multiple customers, stock products at client locations, and support sales through inventory management and proactive customer engagement.

Responsibilities include route execution, issue resolution, safety compliance, and collaboration with sales to expand Grainger offerings. Must have 3 years in selling/service, a high school diploma, and a valid driver’s license.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Valid driver's license in state of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or equivalent

Job description

Grainger is hiring an On-Site Service Representative in Gonzales, LA for a full-time, on-site position. The OSR will service multiple customers, stock products at client locations, and support sales through inventory management and proactive customer engagement.

Responsibilities include route execution, issue resolution, safety compliance, and collaboration with sales to expand Grainger offerings. Must have 3 years in selling/service, a high school diploma, and a valid driver’s license.