On-Site Maintenance Manager (Live-In)

Glacier West Self Storage; Milton (WA); On-site; USD 74,501,000 - 83,097,000; Full time

Benefits offered by this job

401(k) with 4% company match

Medical, dental, and vision insurance

Paid Time Off – vacation, sick, paidH,

Birthday paid day off after 1 year

Referral Program

Job summary

Glacier West Self Storage seeks a Resident Maintenance Manager to oversee on-site maintenance across our Pacific Northwest locations. The role requires living on-site in employee housing and responding to emergencies after hours while coordinating with property teams.

You'll handle unit and facility maintenance, groundskeeping, security systems, and equipment upkeep, travel between properties when needed, and maintain strong safety and cleanliness standards across sites.

Qualifications

• 3+ years’ experience in facility maintenance, or a related field is required. Self-storage facility experience is a plus.
• Strong mechanical aptitude and problem-solving skills, with the ability to diagnose and troubleshoot maintenance issues effectively.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and safety throughout the facility.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers, colleagues, and vendors.
• Proficient in using basic computer skills and technology, including email, smartphone apps, internet browsing, and data entry, with the ability to quickly learn and adapt to new software systems and tools.
• Dependable and self-motivated, with a strong work ethic and the ability to work independently with minimal supervision.
• A Valid driver’s license, reliable mode of transportation, and the ability to travel between different properties on an as-need basis is required.
• Possess a growth mindset and be willing to engage in continuous learning, coaching, and development.
• Available for emergencies outside of normal business hours.
• Must be able to move-in and live at our on-site apartment at the employee rental rate.

Responsibilities

• Unit Maintenance: Conduct regular maintenance of storage units, such as spring, hasp, and seal repair or replacement.
• Facility Maintenance: Address overall facility maintenance such as roof leaks, gutters, downspouts, and siding.
• Groundskeeping: Ensure that your properties’ curb appeal meets our quality standards by managing groundskeeping vendor relationships and assisting with landscaping activities when necessary.
• Security Systems Maintenance: Inspect and maintain security systems, including surveillance cameras, access gates, fencing, and lighting, to ensure the safety and security of the facility.
• Equipment Maintenance: Perform routine maintenance and repairs on facility equipment, including elevators, doors, and carts, to ensure proper functioning and extend the lifespan of equipment.
• Emergency Response: Respond promptly to emergency maintenance requests, such as access control repairs and property security events, and take appropriate action to minimize disruptions to customers and operations.
• Inventory Management: Maintain inventory of maintenance supplies and equipment, order supplies as needed and ensure that all tools and equipment are properly maintained and stored.
• Assisting other properties: Whenneeded, you may be requested to support other properties to support the overall operational goals.
• Job Development: Continuously learn, utilize, and assist with various workplace applications and tools to expand your individual and the company’s capabilities.
• Fulfill any other duties as assigned job related duties by management based on business needs.

Skills

Maintenance experience

Mechanical aptitude

Attention to detail

Communication skills

Independent worker

Valid driver’s license

Job description

Glacier West Self Storage seeks a Resident Maintenance Manager to oversee on-site maintenance across our Pacific Northwest locations. The role requires living on-site in employee housing and responding to emergencies after hours while coordinating with property teams.

You'll handle unit and facility maintenance, groundskeeping, security systems, and equipment upkeep, travel between properties when needed, and maintain strong safety and cleanliness standards across sites.