On-Site Luxury Vacation Home Manager

Better Talent; Galveston, Bolivar Peninsula (TX, TX); Presencial; USD 40.000 - 45.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental and vision

Paid time off and holidays

The right tools

Resumo da vaga

Southern Sands Property Management Group is seeking a Field Operations Manager to oversee a portfolio of luxury beachfront homes along Galveston Island and Bolivar Peninsula. The role is field-based with heavy on-site presence, inspections, and vendor coordination to keep homes guest-ready.

You will spend most days visiting properties, coordinating with homeowners and guests, and logging every activity in our case management system.

Qualificações

• Experienced in the field with 2+ years in property maintenance or related ops.
• Handy and practical with ability to diagnose common issues.
• Disciplined about documentation; photos logged and case notes kept.
• Comfortable with technology and mobile apps.
• Calm, confident with people, and able to communicate clearly.
• Clear and courteous in interactions with guests, homeowners, and vendors.
• Local and mobile: live in Galveston County or Bolivar Peninsula; valid driver's license, reliable transport, and insurance; available weekends on rotation.
• Physically capable of field work; able to climb stairs and work outdoors.
• Trustworthy with access to homes and able to pass background checks.

Responsabilidades

• Own Your Portfolio: Serve as the dedicated on-site manager for each home in your portfolio.
• Know each home in detail: access, systems, inventory, owner preferences, and open issues.
• Meet guests in person when a situation calls for a manager, and resolve it on the spot when you can.
• Walk homes with homeowners when they visit, and share what you see so they always know the condition of their property.
• Keep Every Home Guest-Ready: Run post-checkout inspections and confirm each home meets our standard before the next arrival.
• Change and verify door codes between every stay, with a working lockbox backup at each home.
• Handle light maintenance: HVAC filters, bulbs, batteries, minor fixes, and small repairs.
• Deliver supplies and linens and keep each home stocked to its par levels.
• Document every visit with time-stamped photos tied to the property and checkout date.
• Get newly onboarded homes in your portfolio ready to launch: onboarding inspection, lockbox, supply closet, and photo-day coordination.
• Close Every Case: Take cases from Guest Experience and Homeowner Support, respond quickly, and update them as you work.
• Close every case with notes, photos, who did the work, and what it cost.
• Keep all dispatch and vendor coordination inside our systems with a complete record of every job.
• Schedule and meet contractors for HVAC, plumbing, electrical, pest control, pools, and hot tubs; confirm work is done right.
• Collect quotes, follow spending thresholds, and flag when homeowner approval is needed.
• Make sure invoices list parts and labor separately before payment.
• Be There When It Counts: weekend and after-hours manager-on-duty rotation.
• Report on weekends in the Monday recap: what happened, what was found, and next steps.
• Watch for coastal market problems (salt-air, storm damage) and prepare homes ahead of hurricane season.

Conhecimentos

Field maintenance

Documentation

Technology friendly

People skills

Communication

Driver's license

Weekend availability

Physical fitness

Descrição da vaga

Southern Sands Property Management Group is seeking a Field Operations Manager to oversee a portfolio of luxury beachfront homes along Galveston Island and Bolivar Peninsula. The role is field-based with heavy on-site presence, inspections, and vendor coordination to keep homes guest-ready.

You will spend most days visiting properties, coordinating with homeowners and guests, and logging every activity in our case management system.