On-Site Logistics Specialist: Deliveries & Coordination

Genalco-Inc; McKnight and Bay (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Training & development

Job summary

Genalco is seeking a Logistics Coordinator for a full-time, on-site role in Springfield, MA. You will manage daily logistics activities, including inbound/outbound shipments, order tracking, and timely delivery to customers and branches.

You will work with customers, vendors, and internal teams to resolve shipping issues, align logistics with business goals, and ensure smooth operations with warehouse and sales teams.

Qualifications

• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Outlook, Teams, Excel, and Microsoft 365 apps; ERP experience preferred.

Responsibilities

• Coordinate daily truck schedules, deliveries, and branch transfers.
• Dispatch drivers and support daily logistics operations.
• Schedule LTL shipments and provide freight quotes.
• Investigate and resolve shipping, transfer, and inventory discrepancies.
• Receive incoming product and report shortages, damages, and receiving errors.
• Review and resolve order and transfer issues within our ERP system.
• Support inventory accuracy through spot checks and transaction research.
• Input RMAs, warranty claims, and vendor credit requests.
• Assist the sales team with delivery-related issues and shipment preparation.
• Maintain accurate product and operational data.

Skills

Organization

Communication

Time management

Problem-solving

Multi-tasking

Microsoft 365

Customer service

Tools

Epicor Prophet 21

Excel

Microsoft 365

ERP

Job description

Genalco is seeking a Logistics Coordinator for a full-time, on-site role in Springfield, MA. You will manage daily logistics activities, including inbound/outbound shipments, order tracking, and timely delivery to customers and branches.

You will work with customers, vendors, and internal teams to resolve shipping issues, align logistics with business goals, and ensure smooth operations with warehouse and sales teams.