On-Site Logistics Lead — International Freight & Ops

Buckland; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Matching retirement plan

Professional development

Relocation package available

Signing bonus

Job summary

Buckland is seeking an On-Site Logistics Supervisor in Battle Creek, MI. You will coordinate inbound logistics, ocean imports/exports, warehousing and final-mile delivery, acting as the main Buckland representative at the customer facility.

You’ll work with customers, carriers and Buckland teams to ensure material availability, mitigate risks, and maintain production continuity while delivering outstanding service.

Qualifications

• 7+ years in freight forwarding or international logistics.
• 3+ years in customer-facing account management or strategic customer support.
• Fluency in Hindi strongly preferred.
• CIFFA and/or CITT designation, or actively pursuing.
• Experience with automotive OEM or Tier 1 freight programs.

Responsibilities

• Serve as primary operational contact for assigned strategic accounts.
• Manage day-to-day international ocean import/export operations.
• Coordinate with customers, carriers, overseas offices, NVOCCs and drayage providers.
• Develop and maintain customer SOPs, KPIs, workflows, and service standards.
• Lead customer reviews and provide performance reports with operational insights.
• Investigate and resolve service issues, escalations, and supply chain risks.

Skills

Account management

Customer communication

Problem solving

Analytical thinking

Organizational skills

Multitasking

TMS experience

Education

Supply Chain related education

Tools

CargoWise

MS Office

Job description

Buckland is seeking an On-Site Logistics Supervisor in Battle Creek, MI. You will coordinate inbound logistics, ocean imports/exports, warehousing and final-mile delivery, acting as the main Buckland representative at the customer facility.

You’ll work with customers, carriers and Buckland teams to ensure material availability, mitigate risks, and maintain production continuity while delivering outstanding service.