SC Analyst Transportation & Customer Service

Morgan Foods Inc; Austin (IN); On-site; USD 50,000 - 68,000; Full time

Job summary

Morgan Foods, Inc. in Austin, IN is seeking a Supply Chain Analyst – Transportation/Customer Service.

This on-site role coordinates inbound and outbound shipments, schedules appointments, and supports transportation and customer service operations in a dynamic manufacturing environment. You will work with carriers, customers, and 3PL providers to maintain shipping schedules, resolve scheduling issues, and backup Customer Service as needed.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Clerical/administrative experience.
• Detail-oriented and highly organized.
• Intermediate to advanced computer skills with proficiency in Microsoft Office, especially Excel.
• Customer service focus with strong communication skills.
• Ability to understand and learn information relevant to the transportation economy.
• Ability to prioritize multiple demands in a dynamic shipping and manufacturing environment.

Responsibilities

• Schedule and maintain appointments for all inbound and outbound shipments.
• Download and distribute daily schedules using Excel.
• Monitor the shipping schedule throughout the day to confirm on-time pickups for all outbound shipments.
• Work closely with carriers and customers to research, schedule, and reschedule inbound and outbound appointments as needed throughout the day.
• Perform random audits of shipping and inventory functions.
• Provide backup support for Customer Service as needed.
• Work closely with 3PL transportation providers to assist with problem-solving as needed.
• Serve as the backup to the Transportation Manager, including updating files for the weekly meeting.

Skills

Detail-oriented

Customer service

Strong communication

Prioritization

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SC Analyst Transportation & Customer Service

Austin, IN, US

4 days ago Requisition ID: 1110

Role:

Morgan Foods, Inc. is seeking a Supply Chain Analyst – Transportation/Customer Service. This is a full-time, on-site role located in Austin, IN. The Senior Supply Chain Analyst coordinates inbound and outbound shipment appointments and supports transportation and customer service operations within a dynamic manufacturing environment.

This role works closely with carriers, customers, and third-party logistics (3PL) transportation providers to maintain shipping schedules, support on-time outbound pickups, and resolve scheduling and transportation issues.

Company Summary:

Morgan Foods, Inc., since 1899, “ A Tradition in Store Brands ”. An innovator in crafting quality food for the consumer marketplace. Privately held and headquartered in Austin, IN, with operations in IN and MI, Morgan Foods is dedicated to producing the highest-quality , delicious food that families love.

For over 125 years, Morgan Foods has been an industry leader, dedicated to quality and innovation. Five generations of Morgans have valued our team, investing in their careers and professional growth, while offering competitive pay and excellent benefits. Come join the team with an amazing history and a great future.

Essential Duties and Responsibilities:

• Schedule and maintain appointments for all inbound and outbound shipments
• Download and distribute daily schedules using Excel
• Monitor the shipping schedule throughout the day to confirm on-time pickups for all outbound shipments
• Work closely with carriers and customers to research, schedule, and reschedule inbound and outbound appointments as needed throughout the day
• Perform random audits of shipping and inventory functions
• Provide backup support for Customer Service as needed
• Work closely with 3PL transportation providers to assist with problem-solving as needed
• Serve as the backup to the Transportation Manager, including updating files for the weekly meeting

Education/Training/Skills/Experience/Personal Attributes:

High School Diploma, GED, or equivalent experience

Clerical and/or administrative experience

Detail-oriented and highly organized

Intermediate to advanced computer skills with proficiency in Microsoft Office, especially Excel

Customer service focus with strong communication skills

Ability to understand and learn information relevant to the transportation economy

Ability to prioritize multiple demands in a dynamic shipping and manufacturing environment

Candidate Note:

The above job description is an outline of the primary responsibilities of the role and not an exhaustive list of all duties and responsibilities associated with the role.

On-site position. The primary schedule for this role is M-F, first shift.

Internal job transfers will be restricted for the first 18 months of employment.

We encourage all qualified candidates to apply. Morgan Foods, Inc. and American Soy Products are Equal Opportunity Employers . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, height, weight, marital status, arrest record, disability, or any other characteristic protected under Michigan or applicable federal law. Reasonable accommodation is available for individuals with disabilities during the hiring process upon request.

Compensation commensurate with experience, training, and knowledge.

Comprehensive benefit s offering: Med/Den/Vis, Life, LTDI, STDI, Vac, Sick, 401K w/match, company events, great culture.