On-Site Legal Client Advocate (Weekend Shifts)

Sweet James, LLP; Newport Beach (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Base pay with bonuses

Medical, dental, and vision insurance

Paid holidays and PTO

401(k) with 2% match after 90 days

Growth opportunities

Job summary

Sweet James Accident Attorneys in Phoenix is seeking a sales-driven, on-site team member to greet accident victims, qualify cases, and guide clients toward retaining the firm. The role requires empathy, strong communication, and the ability to perform under pressure in a fast-paced environment.

You must be available for weekend rotation and occasional after-hours shifts, with a base pay and performance-based bonuses.

Qualifications

• Solid work ethic and positive attitude
• Experience in customer service, sales or related fields would be a plus
• Excellent written and verbal communication skills
• Availability to work after hours and occasional weekends

Responsibilities

• Be the first point of contact for accident victims calling Sweet James.
• Listen with empathy and urgency, reassuring clients in moments of pain and confusion.
• Explain services and help clients sign with the firm.
• Qualify potential cases quickly and accurately to ensure alignment with results.
• Drive performance while maintaining high standards of care.
• Lead conversations, overcome objections, and close retainers.
• Balance compassion with persistence in interactions.
• Collaborate with legal and client service teams for smooth case handoffs

Skills

Sales experience

Emotional intelligence

Communication skills

Pressure handling

Self-starter

Goal oriented

Job description

Sweet James Accident Attorneys in Phoenix is seeking a sales-driven, on-site team member to greet accident victims, qualify cases, and guide clients toward retaining the firm. The role requires empathy, strong communication, and the ability to perform under pressure in a fast-paced environment.

You must be available for weekend rotation and occasional after-hours shifts, with a base pay and performance-based bonuses.