On-Site Legal Assistant - Personal Injury & Growth

Speaks Law Firm; Charlotte (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Paid parental leave

Job summary

Speaks Law Firm in Charlotte is seeking an experienced Legal Assistant to support life cycle management of personal injury cases. This on-site role requires accurate administrative work and file maintenance in our CS M system, with hours Monday to Friday, 8:30–5:30.

Responsibilities include setting up claims, obtaining records, assisting attorneys, scanning mail, and maintaining organized electronic files. Requires strong organization, customer service, and knowledge of legal processes.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business administration or related field preferred.
• At least two years of administrative experience in a law firm required.
• Strong organizational skills and attention to detail.
• Intermediate computer skills; experience with SmartAdvocate a plus.
• Understanding of legal language and principles, and other related processes.
• Excellent interpersonal and customer service skills.
• Professional work ethic.

Responsibilities

• Set up new claims with insurance companies.
• Order background checks and copies of court records.
• Assist attorneys and case managers with client files and communication as directed.
• Scan and save all mail and faxes to electronic client files upon receipt.
• Request client records and bills from health care providers and other sources to substantiate claims.
• Maintain timely and accurate organization of electronic client files.
• Update information and label documents in CSM and spreadsheets.
• Assist with reception and front desk coverage as needed.
• Attend weekly and biweekly meetings as directed.
• Other administrative tasks assigned by case managers/attorneys.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Customer service

Professional work ethic

Education

High school diploma or GED

Associate’s degree in business administration

Tools

SmartAdvocate

Job description

Speaks Law Firm in Charlotte is seeking an experienced Legal Assistant to support life cycle management of personal injury cases. This on-site role requires accurate administrative work and file maintenance in our CS M system, with hours Monday to Friday, 8:30–5:30.

Responsibilities include setting up claims, obtaining records, assisting attorneys, scanning mail, and maintaining organized electronic files. Requires strong organization, customer service, and knowledge of legal processes.