On‑Site Leasing & Resident Experience Pro

Asset Living; Colorado Springs (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, vision, life, accident

401K with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Job summary

Asset Living in Colorado Springs is seeking a Leasing Consultant to manage leasing, marketing, and resident relations at a busy property.

You will conduct tours, qualify leads, sign leases, and complete all paperwork while meeting leasing goals and delivering excellent service.

The role requires a high school diploma, basic computer skills, and knowledge of Fair Housing laws. On-site work is required, with a safety‑sensitive environment.

Qualifications

• High School Diploma or Equivalent.
• Basic computer skills and ability to operate on-site software.
• Fair Housing Laws and OSHA knowledge is required.

Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow‑up needed.
• Completes all leasing paperwork needed before move‑in
• Assisting with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Education

High School Diploma or Equivalent

Job description

Asset Living in Colorado Springs is seeking a Leasing Consultant to manage leasing, marketing, and resident relations at a busy property.

You will conduct tours, qualify leads, sign leases, and complete all paperwork while meeting leasing goals and delivering excellent service.

The role requires a high school diploma, basic computer skills, and knowledge of Fair Housing laws. On-site work is required, with a safety‑sensitive environment.