On-Site Lab Services Associate

Thermo Fisher; Indianapolis (IN); On-site; USD 18,000 - 26,000; Full time

Job summary

Thermo Fisher Scientific in Indianapolis is seeking a detail-oriented Operations Helper to join the field service team, providing stockroom support, lab services, and on-site replenishments. This role emphasizes safety, accuracy, and customer service in a fast-paced environment.

You will stand, move, and lift up to 50 lbs, use handheld scanners, and follow SOPs while maintaining professional conduct and teamwork across customer sites.

Qualifications

• Must have high school diploma or equivalent.
• 0–1 year experience in a laboratory setting or customer service is preferred.
• Able to read, write, and speak English fluently.
• Strong communication skills and a customer‑oriented mindset.
• Ability to use handheld scanners and enter data into computer systems.

Responsibilities

• Make on-site program replenishments and disbursements; perform stockroom duties including receiving, put-away, stock rotation, cycle counts, and other functions.
• Perform laboratory services such as glassware processing, waste processing, inventory receipt/reconciliation, and direct delivery orders to end users.
• Work within computer systems to access and follow standard operating procedures.
• Proactively communicate with the supervisor about customer concerns and potential problems; address concerns within established resolution timeframes.
• May perform other responsibilities as assigned by management.

Skills

Fluent English

Customer service

Strong communication

Interpersonal skills

Data entry

Computer literacy

Handheld scanners

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Thermo Fisher Scientific in Indianapolis is seeking a detail-oriented Operations Helper to join the field service team, providing stockroom support, lab services, and on-site replenishments. This role emphasizes safety, accuracy, and customer service in a fast-paced environment.

You will stand, move, and lift up to 50 lbs, use handheld scanners, and follow SOPs while maintaining professional conduct and teamwork across customer sites.