On-Site Junior Systems Analyst – First-Line Production Support

Eightelevengroup; Columbus (OH); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Eightelevengroup is seeking a Junior Systems Analyst for an on-site role in Columbus, OH. You will provide Level 1 support for assigned applications, help with production incidents, and assist in disaster recovery and vulnerability management.

You will also create leadership presentations and maintain system documentation. Requirements include a Bachelor’s degree in Information Systems or related field, SQL experience, and proficiency with MS Office; strong communication and teamwork are

Qualifications

• Bachelor's degree required in IS, analytics, or related field.
• Proficiency with SQL and basic queries.
• Strong documentation and process-mapping skills.

Responsibilities

• Provide Level 1 support for assigned applications and production incidents.
• Assist with disaster recovery events and vulnerability management.
• Create presentation content for senior leadership and maintain system docs.
• Coordinate with stakeholders and technical teams; participate in on-call rotation.
• Support production releases and ensure CMDB compliance.
• Schedule meetings and communicate effectively with users and teams.

Skills

Communication

Team collaboration

Documentation

MS Office

Education

Bachelor's degree in Information Systems, Business Analytics, or related field

Tools

SQL

Visio

PowerPoint

Job description

Eightelevengroup is seeking a Junior Systems Analyst for an on-site role in Columbus, OH. You will provide Level 1 support for assigned applications, help with production incidents, and assist in disaster recovery and vulnerability management.

You will also create leadership presentations and maintain system documentation. Requirements include a Bachelor’s degree in Information Systems or related field, SQL experience, and proficiency with MS Office; strong communication and teamwork are