Junior Systems Analyst

Eightelevengroup; Columbus (OH); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Eightelevengroup is seeking a Junior Systems Analyst for an on-site role in Columbus, OH. You will provide Level 1 support for assigned applications, help with production incidents, and assist in disaster recovery and vulnerability management.

You will also create leadership presentations and maintain system documentation. Requirements include a Bachelor’s degree in Information Systems or related field, SQL experience, and proficiency with MS Office; strong communication and teamwork are

Qualifications

• Bachelor's degree required in IS, analytics, or related field.
• Proficiency with SQL and basic queries.
• Strong documentation and process-mapping skills.

Responsibilities

• Provide Level 1 support for assigned applications and production incidents.
• Assist with disaster recovery events and vulnerability management.
• Create presentation content for senior leadership and maintain system docs.
• Coordinate with stakeholders and technical teams; participate in on-call rotation.
• Support production releases and ensure CMDB compliance.
• Schedule meetings and communicate effectively with users and teams.

Skills

Communication

Team collaboration

Documentation

MS Office

Education

Bachelor's degree in Information Systems, Business Analytics, or related field

Tools

SQL

Visio

PowerPoint

Job description

Junior Systems Analyst

On-Site Role

Compensation: $28 - $28

ABOUT THE ROLE

Our client is seeking a Systems Analyst to join their team, responsible for providing Level 1 support for assigned applications and ensuring alignment with company strategies and goals. As a key member of the team, you will maintain and modify software programs, resolve production incident tickets, and support production releases. You will also assist with disaster recovery events, support vulnerability management, and ensure application compliance with internal standards. The role involves creating presentation content for senior leadership, maintaining system documentation, and actively communicating with stakeholders, users, and technical teams. The position requires participation in the team’s on-call rotation and offers the opportunity to work collaboratively in a dynamic environment. Applications will be accepted until at least October 16, 2026.

WHAT YOU'LL DO

• Maintain and modify software/application programs as assigned
• Perform first level support for production incident tickets
• Research and assist in the resolution of production incident tickets
• Collaborate with team members to research and restart system jobs as needed
• Assist with production releases and provide ongoing supportCreate presentation content for team presentations to senior leadership
• Aid in the coordination of disaster recovery events
• Support vulnerability management activities and triage events
• Maintain and update documentation of program, procedure changes, and system documentation
• Work with technical teams interfacing with assigned applications to mitigate issues
• Actively communicate with stakeholders, users, and teams to provide technical support
• Schedule and facilitate meetings as needed
• Participate in the team’s on-call rotation as scheduled
• Ensure application compliance with all standards within CMDB

WHAT YOU BRING

• Bachelor's degree in Information Systems, Business Analytics, or related field
• Experience with SQL and familiarity with writing simple SQL queries
• Basic understanding of databases
• Experience creating process maps and diagrams
• Proficiency with MS PowerPoint, Excel, and Word
• Experience creating process maps using tools such as Visio or PowerPoint
• Strong communication skills and ability to work collaboratively with technical teams and stakeholders
• Ability to schedule and facilitate meetings as needed
• Willingness to participate in the team’s on-call rotation