On-Site IT Warehouse Technician: Hands-on Ops & Automation

Dana-Co

Secaucus (NJ)

On-site

USD 48,000 - 62,000

Full time

14 days+

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Job summary

Dana-co in Secaucus, NJ is seeking an IT Warehouse Technician to keep warehouse technology running smoothly and minimize downtime. You will support hardware, software, network infrastructure, and automation systems in a fast-paced distribution center.

Responsibilities include troubleshooting, configuring RF guns and handheld scanners, maintaining printers, assisting with Pio automation, server support, AD administration, and inventory/documentation.

Qualifications

5+ years of IT support experience in hardware, networking, and end-user support.
3+ years supporting technology in a warehouse, fulfillment, or distribution center environment.
Experience supporting RF scanners and handheld devices, thermal label printers, shipping stations, PCs and mobile devices, network infrastructure and peripherals.
Working knowledge of Windows, Active Directory, DNS/TCP/IP networking, Azure and/or AWS environments.
Strong troubleshooting, diagnostic, and analytical skills; excellent communication and customer service.
Self-motivated with ability to prioritize work and work independently; willingness to learn new technologies.

Responsibilities

Troubleshoot, repair, install, configure, maintain, and test computers, laptops, printers, RF scanners, mobile devices, network equipment, and warehouse technology.
Configure, maintain, troubleshoot, and replace RF guns and handheld scanners to support daily warehouse operations.
Maintain and support thermal label printers and ensure all shipping workstations remain fully operational.
Troubleshoot and support Pio automation systems, including hardware, software, connectivity, and routine preventive maintenance.
Support warehouse hardware including PCs, mobile devices, scanners, network equipment, and peripherals.
Assemble, install, configure, and test computer hardware, network equipment, and related peripherals.
Respond to Help Desk tickets and provide timely hardware and software support for Distribution Center employees.
Maintain IT hardware and software inventory, documentation, and asset records.
Assist with server support, Active Directory administration, backups, and network troubleshooting.
Install and maintain structured cabling, telephones, wireless devices, and related infrastructure.
Support and maintain warehouse security camera systems and associated equipment.
Train new employees on warehouse technology, IT equipment, and standard operating procedures.
Perform preventive maintenance, upgrades, and other special IT projects as assigned.