On-Site IT Systems Lead – Networking, Azure & Support

Gsp Associates Inc; Lenexa (KS); On-site; USD 90,000 - 120,000; Full time

Job summary

Gsp Associates Inc. in Lenexa, KS seeks a Systems Engineer to own IT at the site, covering the local network, servers, desktops, and software. You will also help manage the company-wide network, cloud environment, and triage IT support requests from the production and office teams.

The role is hands-on, requiring comfort at a user desk or in a server room, with responsibilities spanning end-user support, network infrastructure, security, and documentation.

Qualifications

• 3+ years of IT experience covering desktop support, systems administration, and networking.
• Experience as the main IT resource for a site or small team preferred.
• Experience supporting manufacturing, printing, or production environments is a plus.
• Technical certifications preferred.

Responsibilities

• Serve as the primary on-site IT resource for the Lenexa location, owning its network, servers, desktops, and software.
• Build, configure, and maintain on-site servers, including setup, patching, backups, and hardware replacement.
• Manage the location network, including switches, firewalls, wireless, cabling, and internet connectivity.
• Install, configure, and support location software, including production, prepress, and print-related applications.
• Manage IT equipment for the site, including inventory, setup, and retirement, and provide input on purchases.
• Work with vendors and service providers to resolve site issues and coordinate repairs.
• Provide hands-on support for desktops, laptops, printers, phones, mobile devices, and peripherals.
• Set up and image new computers, and handle user onboarding and offboarding, including accounts, access, and equipment.
• Troubleshoot operating system, Microsoft 365, and business application issues for on-site and remote users.
• Guide and train users on the effective use of company technology.
• Monitor the IT support queue, triage incoming requests, and set priorities.
• Resolve issues directly where possible, and route others to the right internal team or vendor with clear notes.
• Act as an escalation point for complex technical problems.
• Track tickets through to resolution and keep users informed.
• Spot recurring issues and fix the underlying cause, not just the symptom.
• Help maintain the company-wide network, including multi-site connectivity, VPN, and remote access.
• Support cloud infrastructure and services, including Microsoft 365, Azure, and identity management.
• Support network and security appliances such as firewalls, load balancers, and web application firewalls.
• Monitor system health, performance, and availability, and respond to alerts and outages.
• Carry out patching, upgrades, and technology refresh work across servers and endpoints.
• Maintain endpoint protection, user access controls, and security best practices.
• Manage backups and help test disaster recovery and business continuity plans.
• Take part in security incident response and remediation.
• Maintain documentation for systems, network diagrams, configurations, and procedures.
• Provide status updates and ad hoc reports to management.
• Take part in after-hours maintenance and on-call support as needed.

Skills

Windows server administration

Microsoft 365

Active Directory

Networking

Azure

PowerShell

SQL knowledge

End-user support

V irtualization

Job description

Gsp Associates Inc. in Lenexa, KS seeks a Systems Engineer to own IT at the site, covering the local network, servers, desktops, and software. You will also help manage the company-wide network, cloud environment, and triage IT support requests from the production and office teams.

The role is hands-on, requiring comfort at a user desk or in a server room, with responsibilities spanning end-user support, network infrastructure, security, and documentation.