On-Site IT Systems Assistant — Security & Ops

Empower AI; Hot Springs (AR); On-site; USD 64,000 - 98,000; Full time

Job summary

Empower AI in Hot Springs, AR, is seeking a Site SA Assistant to deliver on-site SA services across DoS offices. You will manage security patches, vSphere VIBs, AD, and databases, enforce DoS policies, and document changes while supporting backups and hardware upgrades.

You will log incidents in Service Now, maintain topology diagrams, and ensure system confidentiality, integrity, and availability while coordinating upgrades and providing end-user support as needed.

Qualifications

• 2+ years of experience in site/system administration or equivalent.
• Secret security clearance required.
• Associate's degree or equivalent required.

Responsibilities

• This includes security patches, VIBs, and Oracle/SQL databases.
• Enforce DoS security controls, including AD administration and remediation.
• Ensure system confidentiality, integrity, availability, and data backups; plan upgrades.
• Log incidents in Service Now and document configuration changes.
• Monitor performance, maintain topology diagrams, and update documentation.

Education

Associate's or equivalent

Secret Security Clearance

Tools

CompTIA A+

Security+

ITIL 4 Foundation

Job description

Empower AI in Hot Springs, AR, is seeking a Site SA Assistant to deliver on-site SA services across DoS offices. You will manage security patches, vSphere VIBs, AD, and databases, enforce DoS policies, and document changes while supporting backups and hardware upgrades.

You will log incidents in Service Now, maintain topology diagrams, and ensure system confidentiality, integrity, and availability while coordinating upgrades and providing end-user support as needed.