On-Site IT Support Technician — Travel Ready

Hefty Seed Company; Baltic (SD); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Yearly bonuses

Job summary

Hefty Seed Company is seeking a hands-on IT Technician to support our Baltic, SD area and travel to other locations as needed. The role is on-site five days a week, with work often from 8 to 5 and occasional evenings for upgrades or cutovers.

You'll help agronomy teams, sales, and office staff by resolving hardware and software issues, configuring PCs, and ensuring secure, patched systems. Expect travel and a chance to teach others as part of daily duties.

Qualifications

• Strong communication under pressure with customers and colleagues.
• Proven hands-on hardware repair experience with real devices.
• Working knowledge of Windows, Microsoft 365, and Active Directory.
• Basic networking concepts and ability to explain them clearly.
• Valid driver’s license and willingness to travel to multiple sites.

Responsibilities

• Answer the phone when someone's laptop, printer, or login isn't cooperating — and stay with them until it's actually fixed
• Set up, image, and deploy Windows PCs; manage users, groups, and permissions in Active Directory and Microsoft 365
• Configure and troubleshoot network equipment — switches, firewalls, and Wi‑Fi across our sites
• Keep servers patched, and keep backups running and verified
• Support the line‑of‑business software our teams live in every day — agronomy software, point of sale, and ERP
• Travel to our other locations to install equipment, fix what can't be fixed over the phone, and check in on the people there
• Log your work in our ticketing system so nothing gets dropped
• Teach people. A real share of this job is showing someone how to do the thing instead of just doing it for them.

Skills

Communication

Hardware repair

Windows 10/11

Active Directory

Networking basics

Driving/travel

Education

CompTIA A+ certification

High school diploma or equivalent

Tools

Microsoft 365

VPN/Firewall configuration

Active Directory management

Job description

Hefty Seed Company is seeking a hands-on IT Technician to support our Baltic, SD area and travel to other locations as needed. The role is on-site five days a week, with work often from 8 to 5 and occasional evenings for upgrades or cutovers.

You'll help agronomy teams, sales, and office staff by resolving hardware and software issues, configuring PCs, and ensuring secure, patched systems. Expect travel and a chance to teach others as part of daily duties.