On-Site IT Support Technician – OKC (Temporary)

ICES: Data, Discovery, Better Health; Bethany (OK); On-site; USD 25,000 - 39,000; Full time

Job summary

ICES: Data, Discovery, Better Health seeks an On-Site IT Support Technician in Oklahoma City for a temporary engagement from Oct 19, 2026 through Dec 31, 2026. You will work onsite across the client's OKC facilities with standard business hours.

Responsibilities include acting as on-site eyes and hands, fielding tickets, diagnosing basic hardware issues, escorting incoming IT personnel, and supporting the transition with the broader remote team.

Qualifications

• Basic hardware troubleshooting ability.
• Ability to follow direction without close supervision.
• Comfortable working as part of a distributed team and monitoring tickets remotely.

Responsibilities

• Serve as the on-site eyes and hands for IT across OKC facilities and assist with day-to-day tickets.
• Diagnose basic hardware issues and provide desk-side staff support.
• Escort incoming owner’s IT personnel and vendors through facilities for MDF room access.
• Relay requests between the transition team and remote engineering or help desk; escalate as needed.

Skills

Hardware troubleshooting

Ticketing

Remote collaboration

Networking basics

Job description

ICES: Data, Discovery, Better Health seeks an On-Site IT Support Technician in Oklahoma City for a temporary engagement from Oct 19, 2026 through Dec 31, 2026. You will work onsite across the client's OKC facilities with standard business hours.

Responsibilities include acting as on-site eyes and hands, fielding tickets, diagnosing basic hardware issues, escorting incoming IT personnel, and supporting the transition with the broader remote team.