On-Site IT Support Technician for Caregivers

Socket.dev; Portland (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Providence IS Customer Support Technician is on-site in Portland, Oregon, serving as the primary IT support contact for caregivers, partners, and customers. You will resolve issues, fulfill information requests, and facilitate deployments in a fast-paced healthcare setting.

We seek candidates with at least 2 years of technical support experience and relevant certifications; on-site work at Providence facilities is required, with a culture centered on compassionate care.

Qualifications

• 2 years' experience in technical support or at least one current certification in technology related field.
• Experience using Knowledge management tools.

Responsibilities

• Provide timely and accurate IT support to Providence caregivers, partners, and customers.
• Assist with information technology service requests and project deployments.

Skills

Customer support

Technical support

Knowledge management tools

Education

Associate's degree in IT or related

Bachelor's degree in CS/EE/IS or related

Job description

Providence IS Customer Support Technician is on-site in Portland, Oregon, serving as the primary IT support contact for caregivers, partners, and customers. You will resolve issues, fulfill information requests, and facilitate deployments in a fast-paced healthcare setting.

We seek candidates with at least 2 years of technical support experience and relevant certifications; on-site work at Providence facilities is required, with a culture centered on compassionate care.