On-Site IT Support Technician – Day 1 Benefits

Capital Electric Construction Company, Inc; Kansas City (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits start day 1

Life and AD&D Insurance

Health Savings Account with employer's

401(k) with employer match

Paid Holidays & PTO

Job summary

Capital Electric Construction Company, Inc. seeks an IT Support Specialist to provide technical support for employees, troubleshoot hardware, software, and network issues, install and maintain computer systems, and assist with user accounts and access.

The role emphasizes delivering excellent customer service and minimizing downtime, on-site at various Kansas City metro job locations. Responsibilities include training personnel in IT applications, coordinating repairs and upgrades, maintaining

Qualifications

• High school diploma or GED.
• One year of IT services or equivalent experience.
• Experience with or certification in Microsoft Office applications (Office, Access, Visio) and Windows Server.
• Basic networking experience.

Responsibilities

• Administer the acquisition, installation, maintenance, repair and use of computers, telecommunications, and information systems.
• Provide training for all personnel in applications of computer systems, telecommunications systems, and peripheral systems.
• Assist users with inquiries and provide solutions.
• Act as liaison for coordination of repair, maintenance, upgrades, etc. as they relate to current and/or future purchased information systems equipment.
• Maintain logs and track inventory of computer and office equipment.
• Ensure local compliance with Sarbanes Oxley as it pertains to Information Technology.
• Perform additional duties as assigned.

Skills

Customer service

Attention to detail

Time management

Oral communication

Written communication

Prioritization

confidentiality

Networking

Education

High School Diploma or GED

Associate degree or technical certificate in Information Technology

Tools

Microsoft Office

Access

Visio

Windows Server

Job description

Capital Electric Construction Company, Inc. seeks an IT Support Specialist to provide technical support for employees, troubleshoot hardware, software, and network issues, install and maintain computer systems, and assist with user accounts and access.

The role emphasizes delivering excellent customer service and minimizing downtime, on-site at various Kansas City metro job locations. Responsibilities include training personnel in IT applications, coordinating repairs and upgrades, maintaining