On-Site IT Support & Systems Coordinator

DLKLawGroup PC; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

JKZ LLP in San Francisco seeks a Technology Services Coordinator to serve as the on-site point of contact for all technology needs, coordinating with our MSP to support attorneys and staff across San Francisco, San Diego and Santa Cruz.

You will assist with onboarding, device setup, software updates, and firmwide technology initiatives, ensuring compliance, security, and high-quality client service while modeling JKZ’s values.

Qualifications

• Associate degree or IT certification preferred.
• Minimum two years IT support experience preferred.
• Experience with MSPs is a plus.
• Knowledge of Microsoft 365 and Windows environments.
• Excellent communication and teamwork abilities.

Responsibilities

• Provide first-level IT support to staff.
• Coordinate onboarding and offboarding.
• Liaise with MSP to monitor network and systems.
• Manage IT assets and software licenses.
• Support security, compliance, and SOPs.

Skills

Troubleshooting

Customer service

Communication skills

Organization

Data confidentiality

English proficiency

Education

Associate degree or IT certification

Job description

JKZ LLP in San Francisco seeks a Technology Services Coordinator to serve as the on-site point of contact for all technology needs, coordinating with our MSP to support attorneys and staff across San Francisco, San Diego and Santa Cruz.

You will assist with onboarding, device setup, software updates, and firmwide technology initiatives, ensuring compliance, security, and high-quality client service while modeling JKZ’s values.