On-Site IT Support & Systems Analyst | Power Platform & WMS

Gainesville Freezer LP; Gainesville (GA); On-site; USD 34,000 - 48,000; Full time

Job summary

Eskimo Cold Storage is seeking an IT Support & Systems Generalist in Gainesville, GA. This full-time on-site role blends help desk duties with hands-on warehouse IT support, data work, and Power Platform development.

Occasional temperature-affected environments and cold storage troubleshooting are expected. The position requires on-site presence, strong Windows/Office/Exchange experience, and the ability to manage user accounts, data extraction, and EDI.

Qualifications

• Experience supporting IT in a warehouse or cold storage environment.
• Hybrid IT support and systems role combining desk-side IT with data work.
• On-site presence required with ability to work in adverse conditions (cold storage).
• Strong knowledge of Windows OS, Office, Exchange, and network troubleshooting.

Responsibilities

• Provide first-contact help desk support for end users, hardware repairs, and software/troubleshooting.
• Coordinate workstation support: Windows OS, network, hardware, Office, Exchange, telephony; prioritize requests.
• Support Warehouse Management System (WMS) troubleshooting for end users.
• Manage employee processing: new hires, transfers, terminations.
• Administer Exchange mail accounts and user access per security plans; train users.
• Extract data into Office products and databases; support ad hoc reporting.
• Train users on data extraction and ad hoc reporting.
• Support and troubleshoot EDI connections.
• Leverage Power Platform (Power Apps/Automate/BI) for data/app solutions.
• Basic SQL and database queries.
• Work with Zebra scanning/printing hardware; assist Cisco networking tasks.

Skills

Power Platform expertise

SQL knowledge

Cisco hardware knowledge

Security/firewall administration

Microsoft Exchange administration

Tools

Power Apps

Power Automate

Power BI

Zebra scanning hardware

DHCP/DNS/firewall management

Job description

Eskimo Cold Storage is seeking an IT Support & Systems Generalist in Gainesville, GA. This full-time on-site role blends help desk duties with hands-on warehouse IT support, data work, and Power Platform development.

Occasional temperature-affected environments and cold storage troubleshooting are expected. The position requires on-site presence, strong Windows/Office/Exchange experience, and the ability to manage user accounts, data extraction, and EDI.