On-Site IT Support Specialist — TS/SCI Eligible

Po'okela; Arlington (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K with company match

Medical, dental, disability, life保险

Tuition reimbursement

Paid time off

11 paid holidays

Job summary

Bering-Alaka`ina Holdings, LLC is seeking an IT Support Specialist to support a government customer in Arlington, Virginia. This 100% on-site role requires US citizenship and an active Top-Secret clearance with SCI eligibility.

The successful candidate will handle desktop/network support, incident reporting, and hardware/software problem resolution in a secure environment. The position emphasizes policy compliance, security procedures, and the ability to work on enterprise-wide projects.

Qualifications

• Bachelor of Science in Computer Science or related field or 3–4 years of IT experience.
• IAT Level II certification: CCNA, CySA+, CND, Security+

Responsibilities

• Responsible for daily shift related tasks and reports, updating service tickets and escalation of incidents.
• Implements policies, procedures and standards to ensure compliance with information systems goals and policies.
• Complies with security procedures and policies.
• Supports major IT hardware deployment or similar projects.
• Perform actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify, or repair computer hardware and/or software.
• Test and evaluate specified software packages and proposed hardware/software for compatibility and reliability.
• Other duties as assigned.

Skills

End user device support

Enterprise systems knowledge

Mentoring & project work

Education

Bachelor of Science in Computer Science or related field

3–4 years IT experience

Job description

Bering-Alaka`ina Holdings, LLC is seeking an IT Support Specialist to support a government customer in Arlington, Virginia. This 100% on-site role requires US citizenship and an active Top-Secret clearance with SCI eligibility.

The successful candidate will handle desktop/network support, incident reporting, and hardware/software problem resolution in a secure environment. The position emphasizes policy compliance, security procedures, and the ability to work on enterprise-wide projects.