On‑Site IT Support Engineer (On‑Demand)

Axiom Technologies Pty Ltd.; Joplin (MO); On-site; USD 30,000 - 47,000; Part time

Job summary

Axiom Technologies is seeking a reliable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients in Joplin, Missouri. The role involves responding to service requests and delivering hands-on assistance for desktops, laptops, and peripherals at client locations.

This contract-based, part-time position requires punctuality, strong troubleshooting skills, and the ability to work independently with minimal supervision.

Qualifications

• Proficient in Windows desktop environments.
• Experience with hardware troubleshooting and replacements.
• Basic networking knowledge (LAN, switches, routers).

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware Troubleshooting

LAN Networking

Printer & Peripheral Troubleshooting

Customer Service

Onsite Support

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT Troubleshooting Tools

Job description

Axiom Technologies is seeking a reliable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients in Joplin, Missouri. The role involves responding to service requests and delivering hands-on assistance for desktops, laptops, and peripherals at client locations.

This contract-based, part-time position requires punctuality, strong troubleshooting skills, and the ability to work independently with minimal supervision.