On-Site IT Support Analyst for Executives

Motion Industries; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Motion Industries is seeking an on-site IT Support professional for our Atlanta location. You will triage, troubleshoot, document, and resolve a wide range of IT issues across Windows, macOS, and Office 365 in a 100% on-site role.

You will work with a team of IT professionals and support C-suite and staff on site. The ideal candidate has 5+ years of IT support experience, strong communication skills, and familiarity with enterprise networks, security, and various Microsoft tools.

Qualifications

• Bachelor's degree or equivalent experience / certifications.
• (3) Years of experience or equivalent education / certifications.
• IT Certifications ranging from A+, Network+, MS900, Security+ and software specific a plus.
• 5+ years of relevant IT support experience, preferably across multiple disciplines. Candidate should have working knowledge of MACOS, Windows and related O365 platform software, an understanding of standard network architecture and security, experience performing direct and remote triage and with troubleshooting a wide variety of IT issues ranging from acute, single user impact to multi-layer enterprise network operations

Responsibilities

• Fielding IT Support calls and tickets
• On-site IT Support and Onboarding related tasks and projects
• Research, documentation, and advanced troubleshooting
• Special Project assignments
• Asset Management
• Network Operations

Skills

Windows OS

macOS

Office 365

Networking basics

IT support

Education

Bachelor's degree or equivalent experience

IT Certifications: A+, Network+, MS900, Security+

Tools

Cisco WebEx

Power BI

SharePoint

Microsoft Teams

Power Platform

Dynamics 365

Intune MAM/MDM

SCCM

Fortinet

ServiceNow

Active Directory

VOIP

iOS

Android

Job description

Motion Industries is seeking an on-site IT Support professional for our Atlanta location. You will triage, troubleshoot, document, and resolve a wide range of IT issues across Windows, macOS, and Office 365 in a 100% on-site role.

You will work with a team of IT professionals and support C-suite and staff on site. The ideal candidate has 5+ years of IT support experience, strong communication skills, and familiarity with enterprise networks, security, and various Microsoft tools.