On-Site IT & Network Support Engineer

United States Digital Space LLC; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

United States Digital Space LLC is looking for a frontline IT and network support engineer to handle on-site projects across the Americas. In this role, you will be the primary contact for IT and network issues, ensuring the stable operation of systems in all warehouse sites and offices.

The ideal candidate will have a Bachelor's degree in a relevant field and at least 3 years of experience. Proficiency in English and Chinese is required for effective communication with teams and headquarters.

Qualifications

• Minimum 3 years of experience in enterprise networking or IT support.
• Proficient in Chinese communication for collaborating with China HQ.
• Strong capabilities in fault analysis and root cause identification.

Responsibilities

• Respond to network and IT incidents at all warehouse sites.
• Maintain site LAN and wireless networks.
• Assist in deploying FortiGate firewall policies.

Skills

TCP/IP

DHCP

DNS

VLAN

routing

VMware virtualization

enterprise wireless networks

troubleshooting

Chinese communication

documentation skills

Education

Bachelor's degree in Computer Science, Network Engineering or related disciplines

Job description

United States Digital Space LLC is looking for a frontline IT and network support engineer to handle on-site projects across the Americas. In this role, you will be the primary contact for IT and network issues, ensuring the stable operation of systems in all warehouse sites and offices.

The ideal candidate will have a Bachelor's degree in a relevant field and at least 3 years of experience. Proficiency in English and Chinese is required for effective communication with teams and headquarters.