On‑Site IT Internship: 40h/wk, Benefits Eligible

aah; Macon (GA); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

On-site role

Zusammenfassung

Advocate Health offers an IT internship focused on HRIS and IT operations. The intern will observe IT configuration, support and maintenance of applications, and act as a liaison between clinical operations, IT, users, and vendors.

Responsibilities include researching issues, assisting with hardware and software support, and helping implement system updates and backups. An on-site, 40-hour workweek is expected for the May 31 to August 6, 2027 period.

Qualifikationen

• Current enrollment with junior or senior status at a regional accredited college or university.
• Grade point average of at least 2.5.
• Strong communication skills, both written and verbal.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm.

Aufgaben

• IT intern may research unusual bugs or issues the company encounters.
• IT interns must support the IT team in the maintenance of hardware, software and other systems.
• IT intern assists more experienced analysts in identifying and facilitating practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality.
• IT intern must troubleshoot issues with equipment like printers, computers and servers.
• Intern run software updates backups when requested.
• Intern may research hosting options and report pricing and system options to supervisors.
• IT interns may participate in the development of new desktops, servers or applications.
• IT intern assists with the call tracking system, recording interactions with customers while consistently meeting established Service Desk KPI.
• IT intern helps provide initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications.
• IT intern helps review and analyze effectiveness and efficiency of existing systems and assists in developing strategies for improving or leveraging current systems.

Kenntnisse

Communication skills

Attention to detail

Task completion

Teamwork

Multitasking

Excel proficiency

Ausbildung

Undergraduate status (incoming junior or senior)

Tools

Excel

Jobbeschreibung

Advocate Health offers an IT internship focused on HRIS and IT operations. The intern will observe IT configuration, support and maintenance of applications, and act as a liaison between clinical operations, IT, users, and vendors.

Responsibilities include researching issues, assisting with hardware and software support, and helping implement system updates and backups. An on-site, 40-hour workweek is expected for the May 31 to August 6, 2027 period.